Available To: Faculty, Staff

ITS provides consulting services to NAU faculty and staff. These services include

  • defining requirements for new vendor software
  • specialized training
  • designing web-delivered software
  • assistance with web page development
  • vendor software installation
  • defining hardware requirements
  • assistance in purchasing hardware.


Consulting services are available on a first-come, first-served basis. Due to the low cost, there is generally a wait for these services.

How to Request

To request consultation services, submit an ServiceNow ticket through the ITS work request system, ServiceNow.

Cost / Pricing

The cost for consultation services for state funded accounts is waived; costs to local accounts will be negotiated. A Memorandum of Understanding will be prepared by ITS to define the services and expectations for all parties.