Telephone Services

NAU ITS offers support for phone service on the traditional PBX/Aastra and the Microsoft Enterprise Voice systems.

Index of Services:

Aastra Phone Services

PBX is the traditional phone service used by the NAU campus. Aastra phones offer single or multi-line functionality. These telephones also offer feature or quick dialing buttons in addition to the standard dialing pad.

Microsoft Enterprise Voice:

Microsoft Enterprise Voice, is a phone service offered to NAU users through Microsoft Lync. Enterprise Voice (EV) coupled with Exchange Email services, Lync Instant Messaging, Microsoft SharePoint, Microsoft Office, and other Microsoft tools creates a unified messaging platform for NAU. Unlike the traditional Aastra services, EV can be used from anywhere where you have an active connection to the internet. Lync for your mobile device makes it easy to take your office phone on the road with you everywhere you go. To learn more about Enterprise Voice select on any of the Enterprise Voice options below.

Mobile Device Support

ITS supports mobile devices in many fashions. Find how you can connect your mobile device to Enterprise Voice, along with additional support information about vendor discounts and cell phone allowances.

Learn More

Find additional support information regarding telephone services at NAU.