In early 2015, NAU began efforts to streamline
the computer purchasing process and standardize PC and Macintosh hardware
platforms. We are pleased to announce that the new centralized computer
purchasing policy has been finalized and will yield these benefits:
computer purchasing will increase the university’s purchasing power,
allowing deeper discounts on combined, bulk computer purchases.
- Service for standard university systems will be more
efficient and help maximize resources and lower overall costs.
and departments will no longer need to do Purchase Orders (PO) for large
tagging and most system imaging will be done before delivery to a
department or college, again streamlining efforts and savings.
This policy covers the purchase of all desktops, laptops,
tablets, and workstation devices that use Windows or Macintosh operating
systems. Please note that all computer purchases must comply with the computer
purchasing policy that goes into effect February 02 2016. The policy is
available at the policy website
A new website designed to streamline orders for
standardized Dell and Apple systems has been developed by ITS and can be
accessed at ServiceNow. All purchases require authorized signature approval, and
once a request is entered into the system, the authorized signer(s) will
receive an email requesting final approval. The order will then be activated
and included in the next order cycle.
ITS will submit orders to vendors on a monthly, quarterly,
or semiannual basis depending on the vendor contract or quantity requirements
necessary to meet cost savings objectives. For example, Dell negotiations have
been completed and orders will be placed monthly. Apple negotiations are still
under way and are currently executed on a quarterly basis to achieve the best
In the event a current standard configuration does not meet
a technical need, an Exception Request can be submitted in writing to ComputerPurchasing@nau.edu. An Exception Request may also be submitted to expedite a
system purchase. All Exception Requests will be handled on a case-by-case basis
and will require approval from the submitting college or department’s Vice
President or Dean. More information about Exception Request can be found on the
full policy at ServiceNow..
Information on the new computer purchasing and
standardization process can be found at the computer purchasing Web page. You can also contact the Solution Center at 928-523-1511, or submit a request online at nau.service-now.com and the Computer PurchasingTeam for more detailed information, if needed.