Training & Documentation

The ITS Service Catalog is being migrated to ServiceNow - please use the link below to browse the catalog.

ITS Service Catalog in ServiceNow

Computer Maintenance & Repair



Mac

 How to clear your temporary internet files (a.k.a. cache and cookies).   


The NAU community now has free access to this online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


We can order just about any component for your computer, usually at below-market prices.


Having problems with your computer monitor? Check here for some quick fixes.


PC

Frequently Ask Questions about Windows Automatic Updates


 How to clear your temporary internet files (a.k.a. cache and cookies).   


Remote Server Administration Tools for Windows 7.


The NAU community now has free access to this online subscription library that teaches the latest software tools and skills through high-quality instructional videos taught by recognized industry experts.


The Microsoft IT Academy provides access to official Microsoft eLearning for various Microsoft products and certifications.


We can order just about any component for your computer, usually at below-market prices.


Having problems with your computer monitor? Check here for some quick fixes.


Other
We will show you how to back up your bookmarks.


Why are we unable to puchase custom configurations? Standardization makes it easier for IT staff to become familiar with select computer hardware and obtain vendor specific training to develop technical skills required for support which helps to ensure that efficient service is provided to NAU academic and


Speed up your computer's performance by defragmenting your hard drive.


How you can scan your computer's hard drives for potential trouble