All of your freshman questions answered

Housing application process

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When and how should I apply?
Are freshmen required to live on campus?
Do all freshmen live in the same residence halls?
How do I know what hall and room I will live in?
What is the Housing Rent Confirmation Payment?
How do I request a roommate?
What if I need special accommodations?
May I stay in housing over the break?
How do I apply for summer housing?
How do I cancel my application?
  

When and how should I apply?
The housing application for the 2018-2019 Academic Year (August 2018-May 2019) opens September 1, 2017 for incoming freshmen. While the housing application deadline for guaranteed housing is May 15, 2018, we strongly encourage you to apply early. Once you accept your offer of admission by paying your $350 Enrollment Deposit, you are eligible to apply for housing (please allow at least one business day after payment to access the housing application). Log into the housing portal with your NAU userID and password to submit your housing application. 

Are freshmen required to live on campus?
Freshmen are not required to live on campus, though it is highly encouraged. Typically 90% of new incoming freshmen choose to live on campus. Housing is guaranteed for freshmen who apply by May 15.

Do all freshmen live in the same residence halls?
As a freshman, you’ll live in a Residential College that is aligned with your academic college at NAU. Living with others who share similar majors or career interests provides an engaging opportunity to establish valuable connections and friendships . Residential Colleges feature programs, events, amenities and academic resources tailored to your major. Benefits of living in a Residential College include:

  • Supportive and engaging community making it easy to meet other students and new friends
  • Convenient proximity to classes, dining and campus resources
  • Residential staff focused on your transition and helping you to build a strong foundation for the next four years
  • Faculty connections, in-hall academic support, and access to 24/7 computer labs and study areas
  • Higher rates of continuing on to your sophomore year and graduation

You will have the opportunity to search for roommates and select your room in your Residential College. Specific residence halls will be associated with each Residential College. A chart displaying which halls are associated with each Residential College will be visible on our website by late fall.

What is the housing rent confirmation payment?
A housing confirmation rent payment (HRCP) of $175 is due on May 15, 2017. This payment applies toward semester rent and confirms your intent to live in campus housing. If paid, the confirmation rent payment is only refundable for cancellations received by May 15 (November 15 for spring-only applications). If the cancellation is received after May 15, the confirmation rent payment is non-refundable.

How do I know what hall and room I will live in?
You will have the opportunity to select your room in your Residential College. Specific residence halls are associated with each Residential College. A chart displaying which halls are associated with each Residential College will be visible on our website by late fall.

Room selection will be based on the date you complete your housing application and the date you complete Priority Enrollment (PE). Priority Enrollment is how new incoming NAU students are enrolled in classes prior to attending Orientation. By submitting a PE profile, your academic advisor will know your major, interests, transfer credits, and scheduling restrictions in order to enroll your in your first term of classes. Priority Enrollment is available from mid-January through August.

Once you have completed Priority Enrollment in the spring, you will be assigned a designated room selection start time. This will typically occur the month following Priority Enrollment. At your designated room selection start time (or after that time), you will log back into the housing portal to select your room from any available space in the residence halls associated with your Residential College.

Note: If you apply for housing after May 15 (if available) or apply for spring-only housing, you will be assigned by the Housing and Residence Life staff where space is available. 

How do I request a roommate?
When you apply for housing, you will complete the Roommate Questionnaire step in the housing portal which consists of 11 questions. These questions help match you with potential roommates, so it is very important to answer the questions honestly and with the response that most fits your typical behavior. You also have the opportunity to add a short bio to further personalize your responses and share more detail about what you are hoping for in a roommate relationship.

Once you have completed Priority Enrollment in the spring, you will have the opportunity to browse potential roommates in your Residential College.  Our system uses your roommate questionnaire responses to display potential best-matched roommates. There are three ways to search for and request roommates:

  1. Browse overall best-matched roommates 
  2. Browse best-matched roommates based on specific questions 
  3. Search for and request a specific roommate 

You will have the ability to request roommates and accept/not accept roommate requests through the housing portal. Roommate requests must be mutual and accepted prior to room selection in order to pull a roommate in with you. 

Roommate search is optional. If you do not use roommate search prior to room selection, another student in your Residential College will select the other space(s) in your room or will be placed with you. For more details on the roommate search and request processes, tips for a successful roommate experience and additional resources, visit our Roommate Success Guide.

What if I need special accommodations?
If you will be requesting a residence hall accommodation based on a documented disability, please contact the Office of Disability Resources at 928-523-8773 (523-6906 TTY).

May I stay in housing over breaks?
If you do not live in a year-round hall, you may stay in your hall over Thanksgiving break and during the spring break. The halls are closed over the winter break. There may be limited housing options available during this time. View winter session details.

How do I apply for summer housing?
If you want to stay in a residence hall during the summer, you will need to submit a summer contract. To be eligible, you are required to be registered for summer session classes OR pre-registered for the upcoming fall semester.

How do I cancel my application?
To cancel, log into your housing application through the housing portal. Select "Cancel Application" on the Application Status page. Fall applicants must cancel by May 15 (spring only applicants by November 15) to avoid additional rent charges. The $100 application fee portion of your Enrollment Deposit is non-refundable. 

Discounted triple room guide

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How is a triple room set up?
In what halls are the triple rooms located?
What are the savings for being in a triple room?
If I am assigned to a triple room, is it for the full year?
How can I select a discounted triple room?
What happens if one of my roommates moves out?
Tips for a Positive Roommate Experience
Tips for Triple Room Success
 

How is a triple room set up?
The triple rooms house three students in a room traditionally assigned to two students. There are three beds placed in each double occupancy room—one set of bunk beds and one loft.

The loft is raised above a desk and dresser. Each student has a bed, desk, and set of 3 drawers. Students in Allen, Cowden, Wilson and Tinsley will have individual wardrobe closets and Reilly, McConnell and Sechrist students share two closets. 

View sample discounted triple room photos to get an idea of how you might set up your room.

In what halls are the triple rooms located?
Triple rooms are located in traditional-style freshman halls.

What are the savings for being in a triple room?
The triple room offers a $1000 discount on the academic year rate for that hall. The $1000 discount will be reflected as $500 off fall rent and $500 off spring rent.

If I am assigned to a triple room, is it for the full year?
We are assigning triple rooms for the entire academic year. If space becomes available later in the year, and you move to a traditional double room, your rent will be adjusted back to the traditional rate for that hall and prorated.

How can I select a discounted triple room?
At your designated room selection time you will be able to view all available space in the residence halls associated with your Residential College.  Look for available discounted triple rooms and select one during online room selection.

What happens if one of my roommates moves out?
If one of your roommates moves out, your room will still be considered a discounted triple room. All furniture will remain in the room and a new roommate may be assigned to your room. While assigned to the triple room, you will continue to pay the reduced rent rate. However, if space later permits we may offer you the choice to pay the traditional double occupancy rate and not be assigned a new third roommate.

Tips for a Positive Roommate Experience
The quality of your roommate and living experience is directly related to the relationships you build with your roommates. Whether you have one roommate or two - if you have good relationships you will have an enjoyable living experience. Building these relationships requires effort from everyone, but this effort is very often rewarded with positive and long-lasting relationships. As with any shared living situation, there will definitely be compromises, but if you work together you’ll be more likely to have a pleasant experience.

It is very important to make your best effort to keep open communication with your roommates. To get your relationship off to a great start it is important to communicate with them prior to moving in. 

After moving in, you will receive an email with a link to the online roommate agreement. This form can be revisited at anytime if necessary. Living with anyone new requires cooperation and compromise. As with any roommate relationship, conflicts sometimes occur. We encourage you to openly communicate when potential issues come up, as most often conflicts that arise in roommate relationships are due to a lack of communication. We’ve included some roommate and triple tips in this guide to help you get started.

Tips from our students who lived in a discounted triple last year:

  • Complete the online roommate agreement; make sure you talk about things like: what’s okay to borrow, how late friends/family should be calling the room, guests, and the SNOOZE button!
  • Be considerate of both roommates when entertaining friends.
  • Be considerate of each other’s studying, sleeping, and leisure hours.
  • Ask before borrowing your roommates’ belongings.
  • Be open to talking about a problem a roommate may have with you.
  • Don’t rely on your roommates to be your best friends. Get out and get involved in campus life and meet as many people as you can!
  • Communicate with your Resident Assistant (RA) if any problems arise. RAs are there for you to utilize and will bring a neutral perspective in helping any roommate conflicts.

Tips for Triple Room Success
  • If travel permits, try to leave the least essential items at home for now. Bring what you need for one season at a time (you won’t need your snowboard or winter clothes in August!)
  • Be sure to contact your roommates prior now to introduce yourself and to discuss who is bringing what for the room (TV, microwave, gaming system, etc.) to avoid duplication. 
  • Coordinate when you will arrive on campus with your roommates and talk to each other before completely unpacking and arranging the room – make rooming decisions together.
  • Get creative with your space – here are some suggestions used by other students:
    • Bring storage drawers or boxes that fit under the bunk bed
    • Use shelving units or stacking bins to use vertical space 
    • Make use of all flat surfaces (tops of desks, dressers, refrigerator, etc.) 
    • Hang a shoe or sweater organizer in the closet to fit more items 
  • Communicate with your roommates! Respect differences and be open about concerns with your roommates – talk to them directly about issues as they come up. Don’t keep things inside and let them build up. Utilize the roommate agreement. 
  • Get to know your Resident Assistant (RA); they can help you adjust to college, find activities to get involved with, and help you address concerns.
  • Go into the experience with a positive attitude and you’ll have a positive experience. Have fun! You have not one, but two people with whom you can study and socialize… make the most of it! 

Rental rates, billing, and payments

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What are the current rental rates and due dates?
What if I am receiving financial aid?
What if my rent is late?
Is there a housing payment plan?
I'm expecting a refund. When will I receive it and where will it be sent?
  

What are the current rental rates and due dates?

Rent rates and due dates are posted each April once approved by the Arizona Board of Regents for the following year. View the current rental rates and due dates

A confirmation rent payment of $175 is due on May 15, 2018 (November 15 for Spring-only residents) for 2018-2019 applicants. This is a portion of your fall semester rent and confirms your intent to live in campus housing. Failure to make the $175 confirmation rent payment by May 15 will result in the cancellation of your housing application. The confirmation rent payment, if paid, is refundable only for cancellations received by May 15. If you apply for housing after May 15, your housing rent confirmation is due seven days from your date of housing application. 

What if I am receiving financial aid?
Rent charges will be placed on your LOUIE account by the beginning of each semester before financial aid is disbursed. You must verify your housing account balance after your financial aid is disbursed to determine if any additional payment is due.

What if my rent is late?
Accounts with a past due balance are subject to applicable late fees per University guidelines. Your account will have a hold, which may prevent registration and transcript processing, and you will face possible eviction if not paid.

Is there a housing payment plan?
For academic year residents, we offer a payment plan of eight installments; four payments for each semester.

I'm expecting a refund. When will I receive it and where will it be sent?
Housing refunds will take one to two weeks to process. Refunds will be applied to any outstanding university charges first and then direct deposited to your bank account or applied to your credit card depending on how you paid for the charges.

Moving in and out

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When can I check in?
Where do I check in?
When do the residence halls close?
   

When can I check in?
The residence halls officially open the Thursday prior to the first day of class. Details are provided on our move-in page regarding how to sign up for a specific move-in appointment. Early check-in is available for an additional charge. You must check into your room no later than 5 p.m. on the first day of classes, or your room will be released to another student. 

Where do I check in?
Follow the directions to your hall provided on our move-in page

When do the residence halls close?
At the end of each semester, the halls close at 9 a.m. on the Friday concluding Finals Week.  Halls remain closed over the winter break, but you may leave your belongings in the room. Limited winter downtime housing is available in designated halls only. At the end of the academic year, halls close and you must check out with all belongings.  Summer housing is available for all students who are registered for summer classes OR pre-registered for the following fall semester.

Housing facilities, amenities, and maintenance

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What is included in my room?
What is included in the rental rates?
Can I bring a refrigerator or microwave?
Can I remove the furniture in my room?
Is storage available?
Where do I receive my mail?
Are there laundry facilities?
How do I get Internet access in my room?
How do I get something fixed in my room?
 

What is included in my room?
Each residence hall room may vary. Each room or apartment is carpeted and includes a:

  • bed - all beds are adjustable
    • McConnell, Reilly, Sechrist beds are bunkable
    • Allen, Campbell, Cowden, Gabaldon, Morton, Tinsley, Taylor and Wilson beds are lofted 
  • dresser
  • desk or study table
  • chair
  • closet/wardrobe
  • refrigerator with freezer

What is included in the rental rates?
ALL utilities are included in your rental rates:

  • water
  • electric
  • gas
  • high-speed wireless and wired Ethernet connections in every room

Can I bring a refrigerator or microwave?
Each room includes a 3.9 cubic foot refrigerator with freezer. You may bring a microwave that is under 700 watts.

Can I remove the furniture in my room?
You may not remove furniture from your room. Due to fire and safety regulations you must use the furniture provided. You are responsible for the contents of your room and will be charged for the replacement cost of any missing furniture.

Is storage available?
There is no additional space in the residence halls to offer storage. Everything you bring must fit in your room.

Where do I receive my mail?
You will be assigned an on-campus post office mailbox by the NAU Postal Services office. Please contact Postal Services at nau.edu/postal or 928-523-2486 for additional information on receiving mail and packages while you are living on campus. Prior to your arrival, login to nau.edu/postal to find out your mailing address and combination.

If you live in Campus Heights, McKay Village, Pine Ridge, Roseberry, or South Village, you will receive a mailbox key and mailing address when you check into the hall.

Are there laundry facilities?
Yes, each residence hall has laundry facilities for your use. You will use your university ID card to pay for machine usage. For your convenience, the online LaundryView system allows you to monitor laundry machine use and availability in real time, and can alert you by e-mail or text message.

How do I get Internet access in my room?
Each room has wired and wireless high-speed Internet access.  The ResNet Support page has information on getting help with your network set up. If you'd rather do it yourself, go to the Quick Start Setup Instructions page

How do I get something fixed in my room?
Maintenance staff is available during the week and a 24-hour emergency service is available during other times. Call F-IXED (3-4933) or (928) 523-4933 and someone will come to review the problem within 30 minutes (60 minutes on weekends and holidays).

Should you experience an emergency maintenance situation, such as an overflowing toilet, burst steam pipe, water leak, or sparking or inconsistent electricity, please contact your Residence Hall Front Desk or Resident Assistant (RA) on call so that proper staff can be notified immediately.

Policies

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What are the credit requirements to live in the hall?
What happens if I fall below the credit requirements?
Can I have guests?
What kind of pets can I keep in my room?
What about alcohol and drugs in the residence halls?
Who is responsible for a students’ property?  

What are the credit requirements for living in the residence halls? 
Students living in residence halls must be registered for, and complete a minimum of 12 credit hours of coursework per semester (9 credit hours for graduate students), and be pursuing a degree. If you live on campus for the summer, you are required to complete six credit hours over the course of the summer OR be pre-registered for the upcoming fall semester.

What happens if I fall below the credit requirements? 
If you fall below these requirements, please contact our office. If space has been made available to all full-time students, we will consider exceptions to this policy. 

Can I have guests?
Guests, including overnight guests, are permitted with the consent of your roommate. With roommate consent, overnight guest are permitted a maximum stay of three nights.

What kind if pets can I keep in my room?
The only permitted pets are fish. Aquariums may not exceed 5 gallons maximum and you may only have fish in reasonable numbers.

What about alcohol and drugs in the residence halls?
No alcohol, or empty alcohol beverage containers, are permitted in substance-free halls. These include:

  • Allen
  • Campbell
  • Cowden
  • Calderon
  • Gabaldon
  • McConnell
  • Morton
  • Mountain View
  • Reilly
  • Sechrist
  • Taylor
  • Tinsley
  • Wilson

Anyone under the legal age of 21 is not permitted to possess or consume alcohol. Illegal drugs are not permitted on campus.

Who is responsible for students' property?
You are responsible for your own property while living on campus. The university is generally not liable for property damaged, either by other students or mechanical failures. You are encouraged to determine eligibility for coverage under existing homeowner’s insurance or to purchase appropriate renter’s insurance.

Temporary housing information