Microsoft Exchange Upgrade Project

Sponsored by:

Information Technology Services

Microsoft Exchange 2016 Upgrade

The Microsoft Exchange Upgrade Project involves upgrading the existing Microsoft Exchange 2010 environment to Microsoft Exchange 2016.

Microsoft Exchange is the industry’s leading email, calendaring and Unified Messaging solution providing archiving, social computing and collaboration for millions of users worldwide. It's functionality also play a key role with Unified Communications, currently being implemented at NAU, working in conjunction with Microsoft Skype for Business (MS Lync) to deliver asynchronous communication like email and voicemail.

Upgrading to the latest version of Microsoft Exchange will pay dividends, including the following:

  • Reduced operating and maintenance costs due to larger mailboxes and lower storage requirements;
  • Simple management from a single interface with access to backup, email archiving, mobile email and voicemail without any need for third party tools
  • More self-sufficiency with the introduction of self service capabilities;
  • Reduced risks of malware and spam due to tight security with safeguards for sensitive information;
  • Increased staff productivity with access to Microsoft Outlook by PC, browser, phone or any device using a single platform.

The objectives for the Microsoft Exchange Upgrade effort will encompass the following:

  • The installation and configuration of Microsoft Exchange 2016 on internal servers 
  • The installation and configuration of the co-existence (proxy) between Microsoft Exchange 2010 and Microsoft Exchange 2016 
  • Validating the functionality of Microsoft Exchange 2016 and co-existence (proxy) between Microsoft Exchange 2010 and Microsoft Exchange 2016 
  • Migrating end users from Microsoft Exchange 2010 to Microsoft Exchange 2016 with minimal disruption. 

One of the goals for the effort is to improve the experience of end users accessing the Microsoft Exchange environment. Upgrading to Microsoft Exchange 2016 will assist end users with managing their Inbox overload, assist end users in becoming more productive while increasing the reliability and performance, and provide the initial process to begin the push for better spam protection.  Important factors in improving the end user experience with Microsoft Exchange.

Additional information on the Microsoft Exchange Upgrade effort can be obtained by contacting the Microsoft Exchange Upgrade Project Management Team via email at

Contact Information

Project Manager: Chris Paige - 928.523.3411