Customer Satisfaction Survey

Please enter your information:
(* denotes required field)

Name: *

E-mail: *

Indicate the number of interactions, which fits you best.
In a Semester I interact with NAU Postal services:
   
None
1-11 Times
12-24 Times
25 Times or more

Level of Satisfaction
1 = extremely satisfied
2 = very satisfied
3 = somewhat satisfied
4 = not very satisfied
5 = not at all satisfied
Level of Importance
1 = extremely important
2 = very important
3 = somewhat important
4 = not very important
5 = not at all important

1
2
3
4
5
1. This area overall
1
2
3
4
5
2. Accessibility
(via phone, voice mail, e-mail etc)
3. Responsiveness to Requests
4. Accuracy of Mail Service
5. Timeliness of Mail Services
6. Professionalism of Staff