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Documentation

Everything you ever wanted to know about Spyware

 

What is Spyware?
What can I do about all of my pop-ups?
What does it cost?
How do I install and use Spybot or Ad-aware?
What if this doesn't solve the problem?


What is Spyware?

Spyware is software installed on a computer without your knowledge. It gathers information about you for retrieval later by who ever control’s the spyware.

Spyware is installed alongside other software or via activex controls on the internet, often without the user's knowledge or without full disclosure that it will be used for gathering personal information and/or showing the user ads. Advertising spyware logs information about the user, possibly including credit card numbers, social seccurity numbers, passwords, email addresses, web browsing history, online buying habits, the computer's hardware and software configuration, the name, age, sex, etc. of the user.

As with spam, advertising spyware uses the CPU, RAM, and resources of the user's computer, making the user pay for the costs associated with operating it. It then makes use of the user's bandwidth to connect to the internet and upload whatever personal information it has gathered. It also often downloads advertisements to present to the user, either by way of pop up windows, or with the ad banners of ad-supported software. All of this can be considered theft in the cases of advertising spyware that installs without disclosure. In this process, spyware usually brings your computer to a halt or severely slows it down, so you will not be able to run any programs or you will run programs at very slow rate.

( adapted from www.spywareinfo.com)


What can I do about all of my pop-ups?

There are many things that you can do about spyware if you suspect it to be on your computer. Depending on your experience and knowledge of the computer here are some options:

  1. You can download spyware removal software and run it on your computer to complete the removal yourself. Two excellent programs are AdAware and Spybot Search and Destroy. They can be downloaded for free from their prospective sites. Check out our documentation on installation and use.
  2. The other option to removing spyware is to call the Academic Computing Help Desk at 928-523-9294. A staff member will either assist you through the process or schedule you an appointment to have someone assist you in your dorm room

What does it cost?

Here is something you don't see much. It is completely FREE! The programs and even the technical support from NAU both come to you completely at no charge.


How do I install and use Spybot or Ad-aware?

How do I install and use Spybot? Click Here

How do I install and use Ad-Aware? Click Here


What if this doesn't solve the problem?

You might have a virus. Check out ResNet Virus webpage to help you through this solution.

 

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