A GUIDE TO PURCHASING HP/COMPAQ PRODUCTS

Compaq's ProLiant and Armada and Evo product lines are highly rated within the industry, are business class and Novell certified, meet all applicable industry standards, and are available at very competitive pricing.

NEGOTIATED DISCOUNT RATES (MINIMUM)

For Server class systems, quantities, 1 to 49, same configuration, the University receives a minimum discount of seventeen (17) per cent off Compaq's National Education Price List (NEP). For Notebook class systems, quantities, 1 to 49, same configuration, the University receives a minimum discount of fourteen (14) per cent off NEP. For larger quantities, same configuration, Purchasing Services shall negotiate additional discount points. Contact Glenn Birkett, 523-6094 or at glenn.birkett@nau.edu with your specific requirements.

COMPAQ/NAU PRODUCT WEBSITE

Compaq has developed a website specifically for Northern Arizona University. The website allows end-user departments to configure/customize Compaq products and buy direct. The website offers Compaq product lines discounted in accordance with the University's Volume Purchase Agreement. Products offered include ProLiant Servers and Armada and Evo Notebooks.

To Configure, its Easy - just point, click, configure, and price.

• Open your Internet browser and go to http://www.compaq.com/education/nau

• Select On Line Store.

• Select the Product line.

• Select the Model you wish to configure.

• Click the Choose Options button.

• Using the drop down handles, create your own system configuration (Once your system configuration is complete, be sure and click on the Update Price button, at the bottom of the page).

• Print a copy of your system configuration.

PAYMENT OPTIONS

You may purchase your Compaq system one of four ways:

• Purchase Order (PC). For systems with a total unit cost*, greater than $2,500, complete the University's Advantage RXQ document and fax a copy of your Compaq system configuration, with RXQ document number referenced, to Purchasing Services at 523-1343.

• University (MasterCard) Purchasing Card. For systems with a total unit cost*, less than $2,500, you may purchase your system using the University's (MasterCard) Purchasing Card. Configure your system, as described above. Then, to complete the order process, click on the Add To Quote button, located at the bottom of the page. Review your Order Form for completeness and accuracy. Click on the Order Now button and complete the detail ordering information, per the provided page instructions. Finally, click on the Submit Order button.

• University's Computer Leasing Program Documentation

· Notes*

"Total unit cost" shall be described as unit cost plus applicable Sales Tax and freight costs. Computer systems with a total unit cost, less than $2,500.00, use Commodity Code: COMP-DNONCAP and OBJT/SOBJ: 7310-80. Computer systems with a total unit cost, greater than $2,500.00, use Commodity Code: COMP-DSYSTEM and OBJT/SOBJ: 7830-20. A Sales Tax of (5.6) per cent shall be added to your Compaq order. FOB Point: Destination-No Freight Allowed.

DELIVERY

Allow a minimum of two week's delivery of your Compaq system.

ORDER STATUS

You may check the status of your Compaq order on Compaq's web site at http://www.compaq.com/education/nau. Select Order Status and complete the required information. Or, you may check the status of your Compaq order by contacting Brandy Bloomquist, Customer Service at 1-800-888-3224, ext 7581.

NON-CAPITAL EQUIPMENT

Computer systems, with a total unit cost, less than $2,500.00, while designated non-capital, shall be considered as taggable and tracked as inventory. The University's Property Administration Department shall be responsible for the Equipment ID Tagging process.

The University's Equipment ID Tagging process shall ensure the following:

• Facilitate the equipment/system "IP" address

• Insure the equipment/system against loss

• Track equipment/system

RETURN POLICY

Products purchased from Compaq may be returned, for any reason, within thirty days, from the date of
receipt of equipment. Returns after 30 days shall incur a 15% restocking fee. To return a system, under this thirty-day provision, the system shall be re-packed in its original packaging. In the event that a product return is the result of defective merchandise or an error on the part of Compaq, shipping charges shall be borne by Compaq. Compaq's designated Customer Relations Representative (CRR) shall approve all returns in advance. The CRR shall issue a Return Material Authorization (RMA) number that shall remain valid for a period of fourteen (14) calendar days from date of issuance. All products shall be received within the RMA validation period. When returning defective or incorrect merchandise follow the University's Return Policy. Contact Purchasing Services, at 523-4557, for assistance.

Due to the 30-day return policy, it is crucial that the end-user departments accomplish the following steps in a timely manner:

· When your Compaq system is delivered, immediately unpack your system.
· Contact the University's Property Administration Department and request the Equipment ID Tagging process.
· Once your system is tagged, contact the Information Technology Services Department (ITS) at 523-1511 and request a Field Incident Report (FIR) to arrange for the loading of University network software packages.

WARRANTY

All Compaq ProLiant Server class systems come with a standard 3-year on-site, next business day parts and labor warranty. All Compaq Armada and Evo Notebook class systems come standard with a 3-year parts coverage and return-to-depot service. Warranty Service for all Compaq systems shall be administered by the University's Information Technology Services Department (ITS).

• Warranty Service/Technical Support: 523-1511.
  
• Warranty Service/Technical Support (Statewide) 1-888-520-7215.

AVAILABLE OPTIONS

FACULTY, STUDENTS, AND STAFF ARE ELIGIBLE TO BUY DIRECT FROM COMPAQ AT THE UNIVERSITY DISCOUNTED PRICES.