Purchasing

A Guide to Purchasing Dell Products


Dell Computer Corporation has been exclusively awarded as the University's standard Windows Based supplier of Desktop (Optiplex) and Workstation (Precision) class systems.

Dell's Optiplex and Precision product lines are highly rated within the industry, are business class and Novell certified, meet all applicable industry standards, and are available at very competitive pricing.

Dell Computer Corporation has been awarded Poweredge Servers and Latitude Notebooks.

NEGOTIATED DISCOUNT RATES (MINIMUM)

For system quantities, 1 to 49, same configuration, the University receives a minimum discount of nine (9) per cent off Dell's Manufacturer's Suggested Retail Price (MSRP), educational pricing. For larger quantities, same configuration, Purchasing Services shall negotiate additional discount points. Contact Glenn Birkett 523-6094 or glenn.birkett@nau.edu with your specific requirements.

DELL/NAU PREMIER PAGE

Dell, Inc. has developed a website specifically for Northern Arizona University. The “Premier Page” allows end-user departments to configure/customize Dell products and buy direct. The "Premier Page" product lines and pricing are discounted in accordance with the University's Volume Purchase Agreement. Products offered include Optiplex Desktops, Precision Workstations, Latitude Laptops, and PowerEdge Servers.

To configure, just point, click, configure, and price. Equipment on quotes totaling under $5,000.00 can be ordered directly by the department using a p card. An RQS document listing the quote number(s) shall be created for orders totaling over $5,000.00.

  • The first time you visit the Premier Page site you will be prompted to complete a two-step process, after these initial two steps are completed, you need only to provide your personal password to gain access to the Premier Page. Click here to access the Dell website.

  • You will then create a new Dell Personal Profile by providing your name, e-mail address, and a new personal password that is unique to you. If you have already set up a profile on the Dell site, you can click “forgot password” to retrieve that password if you do not remember it.

  • Once you log in, you will be directed to the Standard Configurations page (you can also shop the full catalog).

  • Using the drop down handles, create your own system

  • Click “add to cart” and “save as equote”. You can check out with a pcard, go back another time, or use the equote for processing a PO purchase.


    When you place an order, you will always get two emails. The first thanks you for the order and the second gives you the order details, pricing and order number. If you do not receive both emails, please email our Dell Rep (scott_tyson@dell.com) for assistance.


    Click here for autologin.

PAYMENT OPTIONS

You may purchase your Dell system as follows::-

Purchase Order (PC). For systems with a total unit cost*, greater than $5,000, complete the University's Advantage RXQ document and fax a copy of your Dell Premier Page system configuration, with RXQ document number referenced, to Purchasing Services at 523-1343.

Purchasing Card. For systems with a total unit cost*, less than $5,000.00, you may purchase your system using the University's Purchasing Card. Configure your system, as described above. Then, to complete the order process, click on the Add To Order Form button, located at the bottom of the page. Review your Order Form for completeness and accuracy. Click on the Place Order button and complete the detail ordering information, per the provided page instructions.

For Purchasing Card orders, click here to Request Invoice (just enter your name, billing address, email address and dell order number):

Notes*
"Total unit cost" shall be described as unit cost plus applicable Sales Tax and freight costs.
Computer systems with a total unit cost, less than $5,000.00, use Commodity Code: COMP-DNONCAP and OBJT/SOBJ: 7310-80. Computer systems with a total unit cost, greater than $5,000.00, use Commodity Code: COMP-DSYSTEM and OBJT/SOBJ: 7830-20. A Sales Tax of (5.6) per cent shall be added to your Dell order. FOB Point: Destination-No Freight Allowed.


DELIVERY

Allow a minimum of two week's delivery of your Dell system.

ORDER STATUS

You may check the status of your Dell order on Dell's web site at http://premier.dell.com . Under Favorites, select Support. Under Support, select Order Status. Under Multiple Order Status, select PO Number and complete the University's purchase order number (do not include spaces in the purchase order number, i.e., PC01BV0001331). Select Go and the status will appear.

NON-CAPITAL EQUIPMENT

Computer systems, with a total unit cost, less than $5,000.00, while designated non-capital, shall be considered as taggable and tracked as inventory. The University's Property Administration Department shall be responsible for the Equipment ID Tagging process.

The University's Equipment ID Tagging process shall ensure the following:

Facilitate the equipment/system "IP" address
Insure the equipment/system against loss
Track equipment/system


RETURN POLICY

Products purchased from Dell may be returned, for any reason, within thirty days, from the date of Dell's Invoice. To return a system, under this thirty-day provision, the system shall be re-packed in its original packaging. End-user departments shall be responsible for return freight charges. When returning defective or incorrect merchandise follow the University's Return Policy. Contact Purchasing Services, at 523-4557, for assistance.

Due to the 30-day return policy, it is crucial that the end-user departments accomplish the following steps in a timely manner:

When your Dell system is delivered, immediately unpack your system.
Contact the University's Property Administration Department and request the Equipment ID Tagging process.Once your system is tagged, contact Information Technology Services (ITS) at 523-1511 and request an SOS ticket be opened for a new system setup.


WARRANTY

All Dell systems come with a standard 3-year on-site, next business day parts and labor warranty. Warranty Service for Dell systems shall be administered by the University's Information Technology Services Department (ITS).

Warranty Service/Technical Support: 523-1511.
Warranty Service/Technical Support (Statewide) 1-888-520-7215.