ITS Training Courses

Click on a course title to see the sections offered.

Becoming an Effective Presenter

If you are a presenter and you want to understand how to be more effective in your presentation, this class is for you. Learn tips such as starting with the conclusion, knowing your audience and broadcasting your agenda.

Creating Successful eNewsletters

Users will learn about what eNewsletters are and how to use them to their greatest advantage in a university setting. They will also learn about the tools and skills needed to build, regulate, and maintain a successful eNewsletter that appeals to readers and represents the university well. They will then create a practice eNewsletter to exercise their skills.Pre-req’s: Must have basic knowledge of Outlook 2010/13

Custom Department Trainings

Is your department in need of specific training, but your topic of interest is not listed on this page?Learning and Professional Development offers custom departmental trainings, covering all ITS supported software and services. Possible custom trainings include Microsoft Office products (Word, PowerPoint, Excel, and Outlook), Adobe Creative Suite (Photoshop, In Design, etc.), Sharepoint, and many more These trainings are held in the LPD training labs, located on North and South campus. As with all other LPD services, these custom trainings are free of charge for NAU departments. A department. To qualify for a departmental training, you must have at least five employees who will attend. If you are interested in having LPD provide your department with a custom training, please email us at with a brief description of your training needs and an appropriate contact person.

Ektron CMS Publisher Training

In this course, users who have had their website converted to the Ektron system will learn how to edit and maintain their websites. The first half of the course will be dedicated to basic-level editing, while the second half of the course will be for those interested in learning how to appropriately use additional features available in the Content Management System (CMS).If you have any questions about this training, please contact the EDEN help desk at (928) 523-1741

Electronic PeopleSoft Administrative Security System (ePASS) Training for Supervisors

Come learn about the new system that will allow NAU staff and faculty to request administrative access to our PeopleSoft-based Campus Solutions (LOUIE), Human Capital Management (HR), and Financials (FMS) systems via an electronic form in LOUIE instead of the current paper form process.  In the first half hour, we will provide an overview of the new security request form and demonstrate the entire approval process.  In the second half hour, you will have an opportunity to create test forms to reinforce what you have learned.

Enterprise Reporting Open Lab Sessions

New to Enterprise Reporting? Need help navigating Enterprise Reporting? Looking for a particular report which will meet your needs?  Have a specific question? Need report writing assistance? Enterprise Reporting Open Lab sessions are offered for hands-on assistance with Enterprise Reporting (Business Objects). Simply show up at anytime during the available hours, get your questions answered, then leave at your leisure.  Signing up is not required, but it helps us plan and staff the lab appropriately.  Let us know if you think you might attend at any time during a particular lab by signing up for your desired lab session. This lab is open to all users of Enterprise Reporting. You must have an Enterprise Reporting account prior to attending an open lab.

Harnessing the Power of Social Media at NAU

Are you curious what social media can do for your NAU organization but don’t know where to start?  Or, do you already have a social media presence and you would like to learn how to make the most out of it? This introductory course to social media at NAU will provide you with the information you need to begin a social media presence for an official NAU organization.  We will begin by reviewing NAU social media policy and guidelines and introduce you to the world of social media social media. This course will then help you plan how to successfully start your own social media or improve upon existing pages through a series of exercises that will help you determine which social media sites are right for you, how to make the most out of your posts, and some useful tips for attracting your audience.

Organization and Time Management with Outlook

Organization and Time Management is paramount in keeping your workflow steady, consistent, and efficient. If you are looking for a way to keep all your work day events organized into one seamless system then this is the class for you. Users will learn how to leverage Microsoft Outlook to keep track of important emails, appointments, meetings, and other important tasks. By the end of the course you will have a general idea on how to use this system to manage time and organize the way that best fits your needs. Microsoft Outlook is such a robust program that this class can be utilized for anyone, from beginner to expert, we will be covering key concepts within Outlook to maximize your workflow.Basic knowledge of Outlook is a plus, but not necessary.

Photoshop: Just the Basics

Have you ever dreamed of tackling and mastering Adobe Photoshop, but did not know where to start? Is the Photoshop interface slightly intimidating? Then this training is for you!In this hands-on workshop, we will focus on getting up and running with Adobe Photoshop, becoming comfortable with the basic interfaces and tools, and learning some essential creative techniques along the way. By the end of this two hour crash course, you will be able to navigate the Photoshop interface with ease and effectively use a handful of fundamental editing tools that will allow you to take your photography and desktop publishing to the next level.Absolutely no Photoshop experience is required!

Position Management Funding Form Training & Open Lab

Come learn all about the new Position Management Funding Form and how it can help you more easily manage position funding changes.  In the first hour, we will provide an overview of the new features available in the new form and demonstrate how to initiate funding changes for benefit eligible positions, pool positions (new feature!), and vacant positions (new feature!).  You will then have an opportunity to create several test forms to reinforce what you have learned.  The second hour of this session includes an open lab where members of the Budget Office Position Management team will be available to answer questions and help you initiate Funding Forms for any funding changes that you wish to bring with you.

Program/Plan Re-certification Training

This training will go over basic program/plan functions and uses with a focus on advising uses. Everyone with program/plan security is required to take and pass the quiz that will be available as of June 18th. Users do not have to attend the training in order to take the quiz; there are program/plan training videos on the Registrar’s website and also a Basic Program/Plan maintenance document that users can review in lieu of attending this training in person or via Collaborate. Users with Program/Plan security will have until Friday August, 22nd to take and pass the quiz in order to maintain their program/plan security. In person training is being offered for those who would prefer a program/plan refresher in person rather than reviewing current documentation.

PS Financial Departmental Journal (IDT/IPT) Transactions Training

This class offers step-by-step, hands-on training on creating departmental journal transactions (IDT, IPT and IST journals). How to create, Edit, and submit your Journals as well as review and search for journal transactions. The last ½ hour of the training will be a short presentation from the Post Award Office covering the additional guidelines/requirements for process transactions against grant projects. A Q&A for “Post Awards” will be held 15 minutes after the scheduled training time for those who have additional questions. It is recommended (but not required) that you have reviewed and worked through the on-line navigation documentation at:

PS Financial Navigation Training

PS Financials Navigation is a “generic” training on how to navigate through PeopleSoft Financial screens. All user-types will benefit. You will learn about drop-down menus and lists, what the icons mean, how to search criteria, how to personalize your searches, and other helpful hints on how to maneuver through the screens. It is recommended as a basic training for all new users.  (For more module specific questions (e.g. travel, requisitions, commitment control) please refer to those training sessions or training documents).

PS Financial Requisition Training

When goods and/or services need to be purchased for NAU, Requisitions must be submitted and approved.  Once the Requisition is approved, it is converted into a Purchase Order (either by the department designee OR by a Buyer in eProcurement).  Once the Purchase Order has been sent (dispatched) to the Vendor, items may be received against the Purchase Order.  Once items have been received, Vendor invoices may be paid.  This training provides how to accomplish these processes in PeopleSoft Financial.

PS Financial Travel & Expenses Training

To request training for Travel & Expenses processing, please send an e-mail request to  Travel processors are required to take travel policy training before they are given security to process travel claims.  For that reason, the travel processing class is combined with travel policy training.  The class is typically 3 half days with the first two days covering travel policy and the day spent on travel processing in a computer lab. 

PS Financials Budget Inquiry Training

The PS Financials Budget Inquiry training course is designed to give users an overview of the PS Financials budget inquiry and report functionality within the commitment control module.   A user will utilize these inquires and reports to review a department, cabinet or project’s actual revenue and expense versus budget.  Through hands-on exercises and demonstrations, users will be guided to set up budget inquires and run reports within the PS Financials system.   It is recommended that you review and/or print out the documentation under the Budget Inquiry and Reporting section of the PS Financials Training Documentation website prior to the course.

PS Financials Open Lab Sessions

Representatives from the different functional areas will be available at these sessions to answer questions and assist with PeopleSoft Financials document processing and year-end cleanup.  Although registration is not required, it is highly encouraged as it helps us plan and staff the session appropriately.  If there is little or no interest in the session through the online registration, the session will be cancelled.