Staff News Staff IT Resources Getting Connected to Campus Computers, Software, Data Storage, & File Sharing Getting Started
ServiceNow Has Replaced SOS
All functions of sos.nau.edu, including the self-service wizard to ServiceNow. All NAU personnel with a valid LDAP account are able to log in with their NAU credentials. Please click the title to get information and instructions on how to submit a ticket.
ServiceNow to Replace SOS on December 15, 2014
All functions of the SOS ticketing system, including the self-service wizard will move to ServiceNow on December 15, 2014. Please click the article above for details.
Google Drive: Now with Unlimited Storage!
As of October 30, all NAU Google accounts have unlimited storage across all Google apps (Google Drive included). Now, you can upload as many files as you want to Google Drive and have access to them from anywhere with an internet connection.
Staff IT Resources
FERPA Online TrainingThe FERPA Online Training Application provides a way for faculty and staff to become familliar with their and students rights and responsibilities under FERPA.
LOUIE/PeopleSoftPeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.
Web HostingThis page lists the website hosting options available through ITS for personal and departmental use.
More ITS Resources for StaffA complete alphabetic list of IT services for NAU Staff.
Getting Connected to Campus
EmailInformation and resources for Email at NAU.
CalendarsCalendars and calendaring options at NAU.
PasswordsThose attending or affiliated with NAU receive an NAU ID and a password to access online recources and applications.
Cell Phones & Mobile DevicesNAU resources available to cell phones and mobile devices.
Computers, Software, Data Storage, & File Sharing
Security & AntivirusSecurity for your computers and information, including SSL certificates.
Computers - Institutional PurchasingInformation on institutional purchases of computers and accessories at educational discount.
Home Drive for Faculty and Staff - BonsaiITS offers centralized home drives to individuals with NAU domain accounts including all facutly, staff and student employees with SW accounts.
NAUSharesNAUShares is a network storage area for department to store important work documents and files that need to be accessed by other people.
SharePoint at NAUSharePoint allows you to quickly build project-based websites that you and your team members can use to share documents, communicate, and organize.
Telephones, Phones, VoicemailITS-provided telephone services for the university.