Information Technology Services

Promoting ITS printers/printing on campus.

Active Directory provides security across the domain for all faculty, staff, and students.

Services provided to affiliates.

Access to information, requests for support, and services for affiliates of Northern Arizona University.

Sophos Anti-Virus downloads are available to NAU students, faculty, and staff for Windows and Macintosh.

User groups and distribution lists are an effective means to provide access to services.

Students most common options for school documents and file backups.

Blackboard Learn is NAU's online Learning Management System, the destination for NAU's online classes and online resources for in-person classes.

Using Blackboard Learn Content Collections to transfer files too large for email.

Calendars and calendaring options at NAU.

Cell phone and mobile device apps to meet specific mobile needs around campus.  

NAU resources available to cell phones and mobile devices.

Available certifications through Certiport for Adobe, Microsoft, and other software.

ITS has solutions for your collaboration needs.

ITS provides various computer and hardware support.

Information about computer labs managed by ITS. Links to location information, hours of operation, and lab-installed software.

This page outlines programs that NAU Faculty, Staff, and Students can use to purchase computers at educationally discounted pricing.

Students have the opportunity to evaluate their course's instructor.

NAU provides students with several ways to create and design websites.

Database consulting support for centralized applications

How to connect your computer to the NAU domain.

Directory Services stores and displays direcory infomation for people and departments at NAU.

Information and resources for Email at NAU.

Email Client Distribution Lists are used to send an email to a predefined group of users. A message sent to a Contact Group goes to all recipients that are listed in the group. You can include Contact Groups in messages, task requests, meeting requests, and in other Contact Groups.

NAU provides several options for distributing email to small or large groups of people both on and off campus.  Please examine the options below; reviewing the various features to better assist you in choosing the option that best fits your needs.

Students have the opportunity to evaluate their course's instructor.

The FERPA Online Training Application provides a way for faculty and staff to become familliar with their and students rights and responsibilities under FERPA.

These are the services available to the NAU community to or share files and documents.

NAU Gmail is the official email system for Students. 

NAU Gmail is available on your mobile devices.

GMetrix Test Prep Software Contact Learning and Professional Development through the ITS Solution Center at 523-1511 Microsoft Office 2007 & 2010 practice exams are available through Learning and Professional Development via GMetrix software available for free to all faculty, staff, and s

GMetrix Test Prep Software Contact Learning and Professional Development through the ITS Solution Center at 523-1511 Microsoft Office 2007 & 2010 practice exams are available through Learning and Professional Development via GMetrix software available for free to all faculty, staff, and s

Information about Google Calendar at NAU.

Google Drive is supported for use by NAU students. Google Drive is a lightweight suite of applications that provides you with the ability to create text documents, spreadsheets, presentations, and more, all through your web browser.

Collaborate more easily with Google Groups.

Google Sites is a web hosting program for you to create a personalized and individual web page.

Quick summary of the Grade Performance System (GPS) system and where to go to get access to your notifications.

ITS provides various computer and hardware support.

Need help with your computer? Can't login or get connected? The Student Technology Center and the Solution Center are here to help.

ITS offers centralized home drives to students for file and document storage.

How to check your operating system for software and system repair. 

Need to know your version of Microsoft Office? This step-by-step guide will take you through looking at what version of Office you are currently running on your computer. 

Instant Messaging, also known as IM, is a form of real-time direct text-based communication

JMP software is an interactive data visualization and statistical analysis tool.

Listserv is a bulk email tool that can send thousands of individual emails to predefined groups of people. Listserv provides the performance you need to manage all of your opt-in email lists, including email newsletters, announcement lists, discussion groups and email communities.

PeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.  

PeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.  

You must be an NAU Faculty or Staff member arranging an  institutional  purchase for installation on NAU-owned computers. This process is not for personal purchases for home computers. Dell Representative Michael Zechel Phone: 1-800-883-2208 Email: Michael_Zechel@dell.com For support installing

If you have an Apple iOS device or an Android smartphone or tablet, the official Northern Arizona University mobile application is available for free download.

MyNAU is the place where all of your NAU services are located. Access your NAU email, view your class schedule, and much more.

Google Apps for Education gives you access to many exciting features that facilitate your educational experience at Northern Arizona University.

Instructions for connecting to NAU Wireless in NAU academic and administrative buildings.      

This is the landing page for the Office 2013 documentation.

Learning topics include: TIPS, FERPA training, BlackBoard Learn, TechTime

Assistance with making an online payment or building a web page to accept payments.

Northern Arizona University strives to support and maintain different operating systems for both Mac's and PCs alike.

NAU departments and colleges may request a pager for their faculty, staff, and student workers to use for university business. View this page for pager pricing and how to request the service. 

A password lockout is a problem that occurs when a user changes their NAU password online without changing it on all of their devices. These step-by-step instructions will guide users through the process of changing their NAU password on multiple devices. 

Those attending or affiliated with NAU receive an NAU ID and a password to access online recources and applications.

PeopleSoft (also known as "LOUIE") is NAU's student and employee information management system. ITS provides technical support for the PeopleSoft system.  

Printing on the Flagstaff campus.

If you are hiring and would like to assess your applicants' job related skills, ITS Learning and Professional Development can assist you AT NO COST. Using Kenexa  Prove It! ®, we can help assess a prospective employee’s typing skills and knowledge of Microsoft Office to find the most talented candida

ResNet, or Residential Network, provides a high-speed Ethernet and wireless connections to every student living in the residence halls of Northern Arizona University.

Need help connecting to the network in your dorm room? Schedule an appointment for one of our technicians to come help out!

On our ResNet download web page, you can find common files that are needed or recommended by us in order to use the NAU network effectively.

Joint ResNet router policy announcement from Residence Life and ITS.

Information about the wireless system in the Residence Halls.

Information Technology Services uses a virus filter on email to stop virus attacks to prevent network problems.

Joint ResNet router policy announcement from Residence Life and ITS.

SAS is a full featured statistical and data mining tool.

Security for your computers and information, including SSL certificates.

Register for and read about Select Survey, the survey software product used at NAU for conducting online surveys.

SharePoint allows you to quickly build project-based websites that you and your team members can use to share documents, communicate, and organize.

Information and methods for acquiring software for official and personal use including the Software Store & downloads.

ITS will automatically apply critical and security updates to software.

ITS offers software support for Students, Faculty and Staff to allow the campus community to achieve academic and administrative goals and functions.

A service request system that allows faculty and staff to directly submit requests for ITS services.  Students, faculty, staff, and affiliates may view work submitted on their behalf.

SPSS/PASW is a computer program used for survey authoring, data mining, text analytics, statistical analysis, and collaboration and deployment.

ITS provides SQL services and support for students via a MySQL server.

ITS supports three statistical programs at NAU: SPSS, SAS, and JMP.

Request streaming media content storage

Information and links to the current and past ITS Student Technology Surveys.

Paper survey processing information.

ITS is interested in campus feedback. View past survey results, and find out how to submit your opinion between surveys.

Tools for conducting surveys online.

The goal of the university switchboard is to direct callers to the needed destination with the fewest connections along the way including campus directions.

The Student Technology Center (STC) provides 24/7 technical phone support as well as in-person support. Call 928-523-9294 for assistance or statewide toll-free at 888-520-7215.

Information Technology Services provides several options for the NAU Community to obtain IT industry certifications as well as computer proficiency testing. 

ITS-provided telephone services for the university.

NAU Information Technology Services support several UNIX servers. These servers provide UNIX web hosting for NAU faculty, staff and students

Virtual computing environments at NAU save energy, maintenance, and time. Discover how to connect remotely through thin clients or your computer to remote servers and networks.

The NAU Virtual Lab (vlab) provides remote access to the student computer lab environment, the Microsoft Office suite, ArcGIS software and other software.

NAU's VPN service allows users to securely connect to the Northern Arizona University network. 

Is your laptop running S L O W these days? Malware and viruses may be choking your system. Find out how to clean it up.

Is your computer slow? Virus infected? Won't turn on? Bring it to our walk-in center where we can perform many general computer repairs to get your computer back to up and running.

This page lists the website hosting options available through ITS for personal and departmental use.

Certain policies, guidelines, and information define, govern, and inform how and what affiliates can do with the services provided.

Affiliates and affiliations defined and explained

Learn more about Windows 8, the latest Operating System (OS) provided by Microsoft. 

NAU Information Technology Services support several Windows platform web servers. These servers provide web hosting for NAU faculty, staff and students.

Wireless network access is available in most buildings on the Mountain campus. Find out how to get connected and which buildings have access.