Tech Support for Faculty & Staff
Available To: Faculty, Staff
The ITS Solution Center provides computer support for technical issues.
For assistance follow the guidelines below:
If you have a High Priority issue of any type please call us at 928-523-1511
If you have a Computer hardware issue fill out an SOS Ticket
If you have a Work Request fill out an SOS Ticket
If you have a Question or Inquiry send us an email
- ITS Solution Center
- Building 54 - The Information Systems
- Phone - 928-523-1511
- For Statewide (toll-free) - 888-520-7215 - Ask to speak with the ITS Solution Center
- SOS Ticketing System
- Email - Ask-ITS@nau.edu
- Solution Center Hours of Operation:
- Monday - Friday 8 to 5 - Excluding University Holidays
Many Schools and Departments have their own IT Professionals that work with ITS to provide Information Technology Services for their respective organizations.
Need help with your computer? Can't login or get connected? The Student Technology Center and the Solution Center are here to help.
Training & Documentation
How to clear your temporary internet files (a.k.a. cache and cookies).