Computer & Hardware Support

Available To: Faculty, Staff, Students

ITS currently offer many type of computer hardware repairs. 

Support Information

Computer and Hardware Support varies depending on your affiliation with NAU.  

Students - ITS provides support, to their best ability, for any computer and hardware issues that allows the student to achieve their academic goals and responsibility. 

Students with computer or hardware problems and questions should contact the Student Technology Center or use their convenient Walk-In Center and Drop-Off Service.

Faculty & Staff - ITS provides support for computers and certain hardware that owned by NAU. 

Generally ITS Supports:

  • Computers that are tagged with a Property Control Number (PCN) that have been purchased within the last five years. 
  • HP LaserJet Printers
  • Dell Laser Printers

Please review the support polices in the related information section to find out more specific computer and hardware support.

Faculty & Staff with computer or hardware problems and questions should contact the ITS Solution Center.

Related Services

ResNet Appointments
Available to studentsNot available to faculty Not available to staff

Need help connecting to the network in your dorm room? Schedule an appointment for one of our technicians to come help out!
Walk-in Center and Drop-Off Service
Available to studentsNot available to faculty Not available to staff

Is your computer slow? Virus infected? Won't turn on? Bring it to our walk-in center where we can perform many general computer repairs to get your computer back to up and running.