1.0 Purpose
This policy establishes
guidelines for Information Technology Services (ITS) support of the management
of affiliations at NAU. This document also
details the rules and procedures for establishing and maintaining information
technology (IT) affiliations at NAU. The
intended audience is NAU administrators, VP’s, Deans, and Information
Technology Services staff. Please direct
comments on this document to NAU’s Chief Information Technology Officer, Fred
Estrella (Fred.Estrella@nau.edu).
Executive Summary
There are two central terms used in
this document: affiliate and affiliation.
An affiliate is a person: someone who belongs to an affiliation. An affiliation is a relationship with NAU
usually defined by an agreement. As used
in this document, an Affiliation is also the broadest formal category of
relationship. An Affiliation can be
further broken down into Affiliation Types.
Core Affiliations include the
central institutional relationships of students, staff, instructors, or
faculty. Members of these Core
Affiliations are administered through the campus administrative computing
systems. Historically, in addition to Core
Affiliations, NAU has provided email and other computing-related services to
people who are members of affiliated organizations. These supporting relationships represent
Supplementary Affiliations. In some
cases, such as with the ROTC faculty, full computing privileges are provided. In most cases, such as community college
librarians serving NAU students, only a subset of services are provided (such
as access to restricted NAU library databases).
Over time, ITS established ad hoc
rules to handle Supplementary Affiliates.
Managing these accounts required extra resources since these people were
not automatically tracked in the student or human resources system. ITS designed a system to manually track these
outside users and is in the process of implementing automation of online
identification and provisioning of their default IT services. The intent of this document is to formalize
rules for granting IT services to people who have a legitimate affiliation with
NAU and thus a valid need for computing and networking services.
Examples of Supplementary Affiliation
Types historically recognized for computer accounts include:
- Academic Computing
- Adjunct Faculty
- Researchers (Arboretum, USGS, etc.)
- Auditor General
- Grant Related Organizations (CEE Gear Up, etc.)
- Cline Library
- Contracted Individuals
- Contracted Organizations (NNAD, US Forest
Service, etc.)
- Librarians at 2+2 Community College Campuses
- Navajo Nation Archeology Division
- Emeriti
- Retirees
- ROTC faculty
- Visiting Professor
The data currently consists of over
1000 affiliate individuals in 78 different Affiliation Types. This number is about 1/3 of the faculty and
staff combined total, or, put differently, affiliates make up by size about a third
of the non-student IT support commitment.
Each affiliate requires a minimum of two hours annually for account
set-up and administration, plus at least an hour (though typically the unique aspects
of these relationships far exceed this) of related support. This easily consumes at least one FTE of
support that would otherwise be dedicated to faculty and staff. The business rules described herein state
that each individual and each Affiliation Type must have an appropriately high
level NAU sponsor.
Affiliate accounts cost the
University more money to host and manage than faculty, staff, or student
accounts. There shall be a clear
University business need established before any computer accounts are
issued. Simply desiring an email account
in order to communicate with NAU counterparts is not a sufficient reason to
establish an affiliation with NAU.
Overview
Affiliate data is now entered in LOUIE,
the Oracle/PeopleSoft system, and managed in the campus Lightweight Directory
Access Protocol (LDAP) directory system.
The LDAP server provides many campus “middleware” functions. One of these functions is to reflect the electronic
identity for any affiliated person, which includes an Employee ID (EMPLID) and
a registered username (UID). Once an
LDAP directory identity has been established, access to various information
technology (IT) services may then be granted to the individual. Examples of IT services that require a
directory identity include email, an individual web site, library access, a
domain login, etc. The LDAP directory is
a critical, but often invisible, part of the integrated NAU personnel information
system, which also includes the NAU LOUIE student and human resources systems. Integration of these systems means that LDAP and
LOUIE automatically feed each other information identifying all affiliates.
Automated management of Core Affiliations
is integrated in the administrative computing system more completely and IT
services can be obtained through their LDAP electronic identity. Supplementary Affiliations are situations where
it is also in the best interest of Northern Arizona University to grant IT
resources to people or organizations that do not fall into the Core Affiliation
categories. Here is a list showing some
examples of such Supplementary Affiliation Types:
- Adjunct Faculty
- AWC NAU-Yuma
- Researchers (Arboretum, USGS, etc.)
- Auditor General
- Grant Related Organizations (CEE Gear Up, etc.)
- Cline Library
- Contracted Individuals
- Contracted Organizations (NNAD, US Forest
Service, etc.)
- Four Corners Math Science Program
- IHD SELECT Program
- Librarians at 2+2 Community College Campuses
- Navajo Nation Archeology Division
- Park Ranger Program
- Emeriti
- Retirees
- ROTC faculty
- Upward Bound student
- Visiting Professor
- Vista Access
Many Affiliation Types have been
established by formal agreements. Others have become historical working
relationships with no identifiable written agreement in place. These agreements
historically may or may not include any direct mention of IT services. Existing IT services have been assigned on an
ad hoc basis through experience, trial and error. The services are sometimes implied as part of
the spirit of these agreements. In other cases, such as with contract workers,
a Dean or a Director entered into an agreement with the individual or agency. Implied in that agreement is a need for the
worker to have access to some IT services.
2.0 Definitions
Affiliates
In past general usage, “affiliate” loosely meant any
affiliation’s member who was not included in a Core Affiliation category. In simpler terms, an affiliate was anyone who
had a formal relationship with the University but was not a student, faculty,
instructor, or staff. Going forward, “affiliate”
will be used to denote any member of an affiliation as defined earlier in the
Executive Summary. Affiliates are
allowed default services based upon their Affiliation. Additional services may be granted based on
signed agreements with NAU or by signed agreement between the sponsor and ITS
based on reasonable IT service needs.
In order to avoid confusion and
produce a structure to organize and administer groups of affiliations, this
document defines additional categories and groupings below and summarizes them
in Table 1. Guests of NAU consisting of
the general public and any group not specifically requiring IT services as
provided for below also have no identification or security requirement, and are
therefore not entered into any of the personnel systems.
Affiliations
There exist many relationships with
NAU across the spectrum from completely informal to formal employment. Entire organizations may represent an Affiliation,
such as the Arboretum or the Museum of Northern Arizona, or they may describe a
group participating in a working situation such as Adjuncts. The Affiliation establishes the relationship
and a default set of IT services derives from the needs of that
relationship.
Many Affiliations already exist to
facilitate administration of institutional relationships such as employment or
various stages of student matriculation.
These specifically NAU organizational Affiliations, such as Faculty,
Staff, Instructor, Applicant, Student, etc. are shown in Table 1 as Core
Affiliations and are administered under existing enterprise software systems
including LOUIE and the LDAP directory.
This policy document concentrates
on Affiliations that fall into categories not previously categorized or covered
by either direct employment or enrollment at the University. All Supplementary Affiliations have
previously been described generally as “affiliates”. They represent all of the related,
complementary partnerships that make up Affiliations not included in the Core
category.
Core Affiliations and Supplementary
Affiliations (together comprising the overall formal term Affiliation) represent
an equal, top level of organizational hierarchy. They are differentiated only by a very broad
description of the general relationship with the University that also allows
for description of the transition from old terms and for administration of the
updated organization scheme of this document.
With the exception of those Affiliations qualified with “Future”, the
Core Affiliations consist of existing, well-defined categories of employees and
students who are processed in to the system through the Human Resources
process. Future-qualified affiliations
are so designated in order to provide IT services for known incoming affiliates
before their official paperwork results in entry into the administrative
computing systems.
Credentialed Association: This Supplementary Affiliation category
consists of affiliates who are entered into NAU computer systems for
identification management purposes only.
While their identification on computing systems is necessary to
facilitate other types of services from various campus departments, no
additional computing services are necessary.
Policy and business rules concerning administration of non-IT services
is the purview of the cognizant functional department. Examples include vendors servicing residence
halls, persons receiving NAU ID cards for service purposes other than
computing, Recreation Center members who do not fall into the Student, Faculty
or Staff categories, etc.
Collaborative Association: This Supplementary Affiliation includes
community or fraternal types of organizations located outside of the mountain
campus and thus away from related infrastructure computing needs. These organizations have established a
partnership with NAU. This working
relationship benefits from their members receiving NAU IT services. Examples of current Collaborative Association
affiliation types include the Arboretum and the Museum of Northern
Arizona.
Collaborative Campus Association: This Supplementary Affiliation is similar to
the Collaborative Association. However,
the associated organization is hosted on the NAU mountain campus or another NAU
location such as NAU Yuma or other statewide offices, and thus the NAU computing
network. All affiliated organizations
located on campus tend to have a closer working relationship with NAU and
typically require more extensive IT services. Affiliation Types include US
Forest Service and USGS researchers.
Collaborative Student: This Supplementary Affiliation category
includes various Affiliation Types supported by the Academic Computing area of
ITS. This Affiliation facilitates
collaborative academic work with students not included in existing Affiliations
related to enrollment at NAU. Examples
include Cline Library affiliates, the Park Ranger Program, and the Four Corners
Math and Science Program.
The group including Credentialed
Association and the Collaborative Associations and Students represent the main
focus of this document. Administration
of these Affiliations begins by entry into LOUIE. Account and service provisioning is currently
manual with an ongoing project designed to maximize automation and include
tools such as LDAP groups. The
organizational scheme in this policy will provide the foundation for this work.
Adjunct: Adjunct contains the single Supplementary Affiliation
“Adjunct”. Adjunct professors are
generally recognized by the Department Chair and may or may not have an
associated salary. Adjunct status
requires approval and is verified by the Provost’s office. Affiliation Type will be assigned by
department in order to facilitate administration and assignment of
sponsors.
Emeritus: Professors Emeriti have been so formally
designated upon retirement by the President.
There also exist such approved Affiliation Types as Staff Emeritus and
Coach Emeritus.
Retiree: Retirees must meet
the profile of having 5 years of credited service, be at least 50 years of age,
are receiving a retirement annuity under an Arizona university-sponsored
retirement program, and whose employment was not terminated for cause by the
university. Individuals on long term
medical disability status from Northern Arizona University, regardless of age,
are also eligible. Retirees are given
the option of opting-in to this program by Human Resources as they process
their retirement.
NAU Affiliations Categories
Core Affiliations
| Affiliations Types
|
| Future Staff
| Future Staff
|
| Staff
| Staff
|
| Previous Staff
| Previous Staff
|
| Future Faculty
| Future Faculty
|
| Faculty
| Faculty
|
| Previous Faculty
| Previous Faculty
|
| Instructor
| Instructor
|
| Housing Applicant
| Housing Applicant
|
| Applicant
| Applicant
|
| Admitted
| Admitted
|
| Student
| Student
|
| Recent Student
| Recent Student
|
| Former Student
| Former Student
|
| Degree Completed
| Degree Completed
|
| |
| Supplementary Affiliations
| |
| Adjunct
| Adjunct further designated by department
|
| Emeritus
| Emeritus generally implies faculty, however may be further designated as staff, coach, etc.
|
| Retiree
| Retiree
|
| Credentialed Association
| Multiple. Ex: residence hall dispensing machine vendors.
|
| Collaborative Association
| Multiple. Ex: Museum of Northern Arizona
|
| Collaborative Campus Association
| Multiple. Ex: USGS
|
| Collaborative Student
| Multiple. Ex: Associated Support, Vista Access, Park Ranger Program
|
Affiliation Types
Affiliation Types represent a more
granular way to categorize Affiliations.
The Core Affiliations are so tightly defined that no further division is
necessary or desired. Those Affiliations
will have an identical Affiliation Type name.
Multiple affiliation types are utilized within the Supplementary
Affiliations to significantly improve administration and organize IT services.
Services Allowed
Affiliates will typically be assigned default sets of
IT services by the ITS Department.
Existing Affiliations will conform to this policy except where existing
written agreements specify differently. Requests
to ITS to provide services beyond the default set will contain a copy of the
pertinent agreement. Future agreements
will indicate whether the default set of IT services will suffice. If specific exceptions apply they should be
coordinated in advance with ITS and ITS will be included in the approval
process.
Additional services such as the site-licensed software
utilized by Institutional Affiliations are typically governed by existing
contracts. An example includes the
Microsoft conditions of employment regarding licensing on institution-owned
computers. Where specific restrictions do
not apply, contracts may need to be renegotiated to include coverage of
proposed new affiliation groups.
Sponsors should include a funding source for additional costs incurred by
ITS in delivering the services in question.
3.0 Persons Affected
- Any element of the NAU community who is an
affiliate or desires to become an affiliate.
- The President’s Cabinet, university
administrators, Deans, Directors, Chairs, ITS, and functional campus offices
with a vested interest in creating and sponsoring new affiliate accounts.
4.0 Policy and Responsibilities
- The management of NAU Affiliations will be
controlled by the President’s Cabinet.
- The technical aspects of implementing this
policy will be the responsibility of ITS.
- IT services shall only be assigned going forward
based on coordinated agreements that recognize the tenets of this policy and
have been agreed-upon by ITS. All
interagency agreements that include IT services shall be coordinated with ITS
before being approved. ITS resources
will only be expended based on agreements that are signed by an authority on
the List of Authorized Signers.
Boilerplate language that covers the default situations defined above is
available from ITS. Exceptions must be
coordinated with ITS.
- The Identity Management Committee (IDMC) will
review more specific business rules and make recommendations to the President’s
Cabinet regarding ongoing issues such as new Affiliation Type requests.
- There will be appropriate ITS participation
representative on the IDMC. Efficient
means such as email will be utilized to expedite review of new, time-critical
Affiliation Type requests between periodic meetings.
5.0 Procedures
- An Affiliation Sponsor must petition the
President’s Cabinet for any new Affiliation Type. The President and his Cabinet
will periodically review and either approve or disapprove all new applications
for Affiliation Types.
- Changes to existing Affiliation Types, including
any changes to services that they receive, must be reviewed by the IDMC,
concurred with by ITS and approved by the President.
- Approval of new top-level Affiliations or
changes to existing Affiliations must be reviewed by the Cabinet and approved
by the President, however, creation of new top-level Affiliations should be
approached very critically and only considered under conditions of concurrence
by ITS and the IDMC.
- Current Affiliations and detailed business rules
and procedures for the technical management of Affiliations will be maintained
by ITS.
- More specific business rules such as default service
packages by Affiliation, distribution of Affiliate Types within Affiliations,
and variations from default service packages or expiration dates will be maintained
by ITS and periodically reviewed and approved by the IDMC.
- In all cases, people seeking an account through
ITS must identify their Affiliation.
Affiliations other than Core Affiliations require an appropriately high-level
NAU Sponsor. In all cases, it is the Sponsor’s responsibility to assure
that the resources granted are in NAU’s best interest, serve a public purpose,
and further the mission of the University.
Public funds may only be expended for public purposes and cannot be used
to foster or promote purely private or personal interests. The dispensing public entity must receive
“consideration” which is not so inequitable and unreasonable that it amounts to
an abuse of discretion. The NAU Sponsor
should proactively contact ITS when there is a change in an affiliate’s status
and is responsible for reviewing their assigned affiliate accounts at
expiration.
- Affiliates will receive the default set of IT
services specified for their Affiliation unless the sponsor arranges for
specific exceptions with ITS in advance.
Such exceptions will be approved by the Affiliation Review Committee
prior to being implemented.
- In cases where the Affiliation is with an
external organization (Collaborative Association), an External Administrator
should be identified when possible. This
person is someone who assumes responsibility for their organization’s members and
serves as a point of contact for administering all aspects of the Affiliation. They will assist their members in
understanding the limits on use of their University accounts and services,
including the necessity to adhere to the Network Acceptable Use Policy. The external administrator is responsible for
reviewing assigned affiliate accounts at expiration.
- All Affiliation Types, and the associated
affiliates, will be reviewed on an annual basis. A designatedAffiliation Contact shall be identified as part of the paperwork
necessary to set up an LDAP affiliation.
The Affiliation Contact is someone designated by both the NAU Sponsor
and, if such exists, the External Administrator to verify membership in the Affiliation
Type. This person will be responsible
annually to review the current Affiliation Type list for expiration and
continued validity. This review will
determine if the affiliates are still members of the Affiliation Type. If
purged, they must reestablish an affiliation with the University should that
need arise. Where more appropriate, such
as for temporary account purposes, an expiration date shorter than one year
will be assigned to the affiliate. Affiliate
accounts that are not requested for extension will be purged. The Affiliation Type Contact Person also
needs to approve and verify new affiliate requests.
- A review of the
services offered for Affiliations will be conducted periodically by the IDMC
and the Chief Information Technology Officer.
6.0 Business Rules for Establishing a New Affiliation
Sponsors may delegate
the administrative work of requesting new affiliate accounts, account review,
and purges to their designated Affiliation Contact. However, they must remain cognizant of all
changes for which they are responsible and provide the appropriate
authorization.
Each Affiliation Type must be supported by an
appropriately high level NAU Sponsor.
The NAU Sponsor must seek final approval from the President’s Cabinet. Requests
will be reviewed and a recommendation as to approval or disapproval made to the
Cabinet. If recommended for approval and
services in addition to the default set are requested, the committee will also
make a recommendation regarding approval of those services. This request should
contain justification for IT services by articulating how the University
mission is served, or, alternatively, contain a copy of an official
agreement. A request form can be
obtained at: http://www4.nau.edu/louie/affiliates.html
.
Certain Affiliation Types are proliferated by
department. They are specifically
identified by annotating the department name to the Affiliation Type
title. For example, there may be
Adjuncts who exist as Adjunct Anthropology, Adjunct Engineering, Adjunct
Mathematics, etc. This practice will be
continued and facilitates administration by allowing for specific Sponsors to
be tracked within each department.
Whenever a department requests an existing Affiliation Type that is new for
their department, that request needs to contain all of the pertinent
information for a new Affiliation Type request regarding Sponsor information
and so on. However, it does not require
Cabinet review or Presidential Approval.
Once the Affiliation Type is set up, the Affiliation Contact
can be delegated as the person to administer and manage the memberships in the Affiliation. The Affiliation Contact may be either an NAU
employee or a member of the external organization. Both the External Administrator (if there is
one) and the NAU Sponsor need to agree on who is to be a designated Affiliation
Contact. The Affiliation Contact is
essentially going to have authority to commit NAU IT services and resources to
someone who would otherwise not be eligible for these services. The Sponsor should impress upon their
designated contact the importance of assuring that these resource allocations
are serving the mission of the University.
The Affiliation Type data contained below in Table 2 will be provided to
ITS.
In all cases there should
be a clear University business need to give each affiliate access to NAU IT
resources. Each Supplementary Affiliate
account actually costs the University more money to host and manage than
faculty, staff or student accounts. Existing
affiliates represent more than one third of the total non-student institutional
IT support commitment. They include
requisite support that typically is more burdensome due to unique,
non-standardized situations. Examples of
extra costs include staff time to create, review and administer accounts and
support time as affiliates need assistance with services. In some cases it may
be beneficial for NAU to provide in-house services, for example, NAU email
accounts might be established for an organization that is already housed on
campus—in these cases hosting these accounts may be cheaper for NAU than
setting up phone lines for an outside Internet Service Provider service.
NAU email is commonly requested as
easier for communications purposes between organizations. However, the transparency of email, including
the ready availability of free or minimally expensive service means that this
is less true than in the past. Alternate
Internet Service Providers provide much higher speed service and also typically
have both spam and virus controls in place.
Dial-up Internet servicefor
as long as it exists via the NAU modem pool is similarly an attractive benefit
to offer, but is also hard to justify for free to organizations that are not
hosted at NAU or are not very closely associated by business process. Both consume server capacity and bandwidth
that are heavily used by NAU faculty, staff and students and are very expensive
to expand and maintain.
Other IT services generally involve
accounts on NAU systems such as a domain account, LDAP (which will exist by
default for any affiliate), Blackboard Vista, PeopleSoft, and BusinessObjects. The justification for these accounts is for
business process access to NAU online information. However, it should be remembered that granting
these privileges incurs accompanying security and information access
considerations, FERPA and other privacy impacts being examples. Many times an alternative form of web
reporting or other information transfer can be arranged to preclude the
necessity of granting this access while still efficiently answering the
business need.
Sponsors’ careful
consideration of these implications is essential when they enter into
agreements on behalf of NAU. It is
strongly suggested that potential Sponsors contact ITS to facilitate the Affiliation
Type approval process or answer any other questions this may have raised. Other NAU departments providing IT services
to affiliates based on authentication will coordinate service delivery with
ITS. Additional IT services will be
granted as justified by official agreements, but additional IT access should be
limited to only approved services.
In addition, NAU
does not intend to compete with private enterprise; many requests for services
are best handled by local Internet Service Providers. Simply wanting an email account in order to
communicate with NAU counterparts is not a sufficient reason to establish an Affiliation
Type.
Additionally, the Sponsor
should consider security implications of granting access to their proposed
affiliates. Extending services beyond
the NAU employee and student population incurs additional risks that the Sponsor
accepts responsibility for justifying.
Sponsors will insure that all affiliates become familiar with the
Network Acceptable Use Policy and email Use Policy both at account creation and
renewal.
Affiliation Information Data Collection
The following information needs to be collected to
establish an Affiliation Type:
Affiliation Type Data
Field
| Required/Optional
|
Affiliation Type Name
| Required
|
Description
| Required
|
Major Affiliation Category
| Required
|
Beginning Date
| Required
|
NAU Sponsor
| Required
|
NAU Sponsor Title
| Required
|
NAU Sponsor email
| Required, default to NAU email
|
NAU Sponsor phone
| Required
|
Date of President’s Office Approval
| Required
|
Definition of Relationship with NAU
| Required
|
External Administrator
| Optional
|
External Administrator Comments
| Optional. (non-NAU employed contact)
|
Designated Affiliation Contact
| Optional
|
Designated Affiliation Contact Email
| Required if contact exists, default to NAU email
|
Designated Affiliation Contact Phone
| Required if contact exists
|
Publish Status
| Optional. Defaults to “publish”
|
Services Allowed
| Required, defaults to Principal Affiliation
|
Service Period
| Required. Shorter if needed, default to 12 mo., no greater than 60 mo.
|
Expiration Date
| Optional
|
Service
periods are generally set for one year, unless the Affiliation Type is
specifically for a shorter period of time, in which case the service period
should be set for immediately after the end of the needed period. Longer periods can be approved by the IDMC.
The NAU Sponsor
Note that “Visiting” Affiliation
Types imply that a short-term expiration date will be set for each
affiliate. The accounts should not last
beyond the time the person is actually visiting the campus.
The NAU Sponsor will be a high level NAU
official. Various levels are required
for different types of Affiliation agreements.
President, Provost, Vice President, Vice Provost
Unusual or long-term
relationships with the University should be approved at the VP level. These include any agreements that require
resources beyond those normally offered to affiliates, agreements with external
entities, or an offer to assist an agency or individual using IT
resources. In all cases it is expected
that the agency is a non-profit, that there is no inappropriate competition
with local business, and that the University has a compelling mission-related
reason to offer these services.
Examples of these
sorts of affiliations include the ROTC program, the USFS agreement, and the NAU
Retirement Association Officers use of campus email, WGU Non-credit students,
and the Colorado Plateau Studies partnership.
Dean or Directors
A Dean or Director
can approve reasonable Affiliation Types involving outside agencies or groups
of individuals that are obviously beneficial to the University in support of
student or departmental goals. Examples
of these sorts of Affiliation Types include the Library 2+2 arrangement with
Community Colleges, The CEE GearUP grant, and contract employees.
Department Chairs
A Department Chair
can establish Affiliation Types in their area for the following:
- Visiting Professors
- Visiting Scholars (graduate or undergraduates
invited to NAU)
- Cline Library
- Academic Computing
Note that “Visiting”
Affiliation Types imply that a short-term expiration date will be set for each
affiliate. The accounts should not last
beyond the time the person is actually visiting the campus.
7.0 Business Rules for Establishing a New Affiliate
Once an Affiliation Type has been
approved and established, a member of that type may request a computer account. The Sponsor or their duly designated contact
may request account creation by completing an NAU Affiliate Authorization and
Application Form. The current
application form is available at http://www4.nau.edu/louie/affiliaterequest.html. By authenticating in to the form’s web page, Sponsors
or their designated contacts will provide an electronic signature verifying
that the affiliate meets the requirements of this policy. A new account will then be created for the
affiliate, provisioned with default services unless additional services are
specifically requested and justified.
The form requests the disclosure of
the person’s Social Security number in order to assure that our data is
accurate and to preclude any efforts to acquire and keep a “shadow” computer
account not linked with the person’s true identity. These accounts are not part of normal
University business, and are considered a privilege and not a right for the
individuals requesting this service.
Therefore, it is legitimate to deny this service to people who do not wish
to disclose their Social Security Number.
However, if ID privacy concerns become a critical issue, a substitute,
uniquely identifiable number such as an employee ID number, driver’s license
number, passport number or visa number can be utilized in the National ID
number field. Entry of affiliates will
be the responsibility of the ITS identity management staff position on the
Campus Information Team (CIT). This
function may be further distributed to campus functional offices when the
capability exists. Service provisioning
will be the responsibility of the Academic Computing staff (for the unique
services provided to Academic Support and Vista Access affiliations) and the
Solution Center (for all others). Automated
service provisioning is a near-future project.
Expiration dates are generally set
for one year, unless the Affiliation Type is specifically for a shorter period
of time, in which case the expiration date should be set for immediately after
the end of the needed period. A unique
expiration date will be set if the new affiliate does not need services matching
the default Affiliation Type service period.
Some Affiliation Types (such as Visiting Professor) require a unique
expiration date. Also, some affiliates
have specific Affiliate Contacts. An
example might be a visiting professor working collaboratively with a faculty
member in a department. Under such an
arrangement, the Department Chair can designate his faculty member as the
contact responsible for the affiliate’s privileges. This contact information is stored both at
the Affiliation Type and the affiliate level.
The list of approved default services
will automatically be assigned to new affiliates, unless existing agreements or
prior consultation with ITS justify any exceptions. Known agreements will be consulted when
setting up accounts, to insure that any agreements with the NAU Sponsor are not
violated. In some cases, such as Library
privileges, software licenses and other legal issues must be considered before
access to a service can be provided.
Hence, this step is very important.
Other NAU departments providing services based on authentication will
coordinate service delivery with ITS.
Additional IT services can be granted as justified by official agreements,
but additional IT access should not be granted when an acceptable alternative
authentication procedure can be implemented.
Affiliate Information Data Collection
The following information will be collected from the
Sponsor or their designated Affiliation Contact in order to add a person as an
affiliate:
Affiliate Data
Field
| Required/Optional
|
Last Name
| Required
|
First Name
| Required
|
Middle Name
| Optional
|
Social Security Number or other positive ID
| Required (alternative positive ID such as employee id, can be substituted for SSN)
|
Affiliation Type
| Required
|
Beginning Date
| Required
|
Affiliation Contact
| Optional, but required if exists
|
Contact Email (not NAU)
| Required (provide non-NAU email contact)
|
Gender
| Required
|
Birth Date
| Required
|
Affiliation Name
| Required
|
Expiration Date
| Default to affiliation service period, may be specified as shorter
|
Publish Status
| Required, defaults to “publish”
|
Agree to Network Acceptable Use Policy
| Sponsor responsibility. Will be referenced multiple times.
|
Sponsor Name
| Required, must be appropriate NAU employee
|
Sponsor email
| Required, will default to NAU email
|
Sponsor phone
| Required
|
Department Affiliated With
| Required
|
Activities in support of NAU mission
| Required to determine appropriate services
|
Designated Affiliation Contact
| Optional. Must be NAU employee. May renew affiliates but not authorize new ones
|
Designated Affiliation Contact email
| Optional but required if designated affiliation contact exists
|
Designated Affiliation Contact phone
| Optional but required if designated affiliation contact exists
|
External Administrator
| Optional. (non-NAU employed contact)
|
8.0 Business Rules for Reviewing Current Affiliation Types and Affiliates
Sponsors and contacts
will also perform an annual audit of affiliate accounts. Sponsors and contacts will receive
notification via email 30 and 10 days prior to terminating the account. The affiliate will be copied and also receive
a notification at 3 days remaining. Contacts
should then verify to the ITS Affiliate Management staff on the CIT (responsible
for entry, review and purge of all affiliate accounts) that both the Affiliation
Type and list of affiliates should be carried forward for another year. The review will take considerable time and
resources, so it is not possible to do this more than once a year. Any inaccuracies in the affiliation
information will be updated at this time.
In the rare case that the Affiliation Type itself is no longer needed,
then the accounts under that Affiliation Type and the Affiliation Type itself
will be removed. People who are no
longer affiliates will have their LDAP record changed to reflect the loss of
affiliation and their accounts will be scheduled for removal. On most of NAU ITS systems, account removal
involves a warning to the account holder and a backup to preserve the data
before the account is actually removed.
It is the individual affiliate’s responsibility to retrieve data before
terminating their relationship with NAU.
Sponsors and contacts will contact ITS when NAU IT services
are no longer appropriate for an affiliate or when they are no longer part of
the population for which the affiliation is extended. Such notifications help improve our overall
network security and limit any potential concerns about providing University IT
services to non-affiliated people.
Failure to notify ITS increases the chance for abuse by a disgruntled
affiliate and may ultimately put the affiliation at risk. Pursuant to this document the sponsor of an
affiliate has assumed the risk to NAU that may be posed by that affiliate.