Spring 2011

Spring 2011 ITS Info Now
PeopleSoft 9.0 Upgrade

PeopleSoft 9.0 Upgrade

Feature: Much like the operating system on your desktop computer, Northern Arizona University’s student and human resources web systems (Louie) must be upgraded periodically to take advantage of new features and to maintain vendor support. We currently run Oracle PeopleSoft Human Resources and Campus Solutions version 8.9, which reaches the end of its support life in December of 2012. ITS launched a project this month to complete an update to version 9.0 of these systems by October of 2012.

Computer Purchasing Advice

Computer Purchasing Advice

NAU is now extending its Windows computing contract with Dell for another year. This means that, with one exception below, campus departments can now comfortably proceed with intended computer purchases as soon as they are ready.

E-mail Alternatives for Thunderbird Users

E-mail Alternatives for Thunderbird Users

The ITS solution center and PC Support remind NAU e-mail users that they have ceased customer support for the Thunderbird email client on both Windows and Macintosh as of December 31st, 2010.

Here Comes Blackboard Learn!

Here Comes Blackboard Learn!

Last November, the President’s Academic Computing Advisory Council (PACAC) voted for Blackboard Learn to replace Blackboard Vista as NAU’s new enterprise Learning Management System (LMS). Since then, ITS and the e-Learning Center have been hard at work getting this new system ready so that the transition from Vista to Learn can begin.

iPhone on Verizon

iPhone on Verizon

ITS is happy to provide support for your iPhone on the network of your choice. ITS also provides VPN setup, e-mail, and calendar sync support for the iPad and iPod Touch mobile devices which use the same iOS operating system as the iPhone.

ITS Tech Survey Results

ITS Tech Survey Results

ITS conducted a survey of students this past fall to identify areas where we might improve our technology support services and to find out what technologies students were using.

New Microsoft Office Coming to NAU

New Microsoft Office Coming to NAU

This winter, ITS will begin distributing and supporting updated versions of Microsoft’s Office suite for both Windows and Macintosh computers.

Rob Dutton Named to Chair SRPAG

Rob Dutton Named to Chair SRPAG

A note of congratulations for Rob Dutton who is the new Product Advisory Group (PAG) chair for the student records module of Oracle’s PeopleSoft Campus Solutions system. The SRPAG is a nationally recognized group and part of the international Higher Education User Group (HEUG) that has major input into future directions for Campus Solutions. This is a very positive relationship for NAU as Rob will be in a position to advocate strongly for product improvements that are beneficial to our students.

Social Engineering and the Weakest Link

Social Engineering and the Weakest Link

The phone rings. A friendly voice who says he’s calling from a vendor’s site asks for assistance.  It’s good to be helpful. The problem is that this particular caller is a hacker who aims to tailor viruses to launch at your enterprise’s systems.

Watch Out for Scams

Watch Out for Scams

The United States Department of Homeland Security has issued an alert about potential email scams, fake antivirus and phishing attacks regarding the Japan earthquake and the tsunami disasters.