The STC has provided the following list of software that may be helpful when connecting to ResNet. Many of these links will take you outside of the NAU website (these are marked with a *).
SafeConnect Policy Key
Anti-Virus Removal Tools
The following should be run after uninstalling the anti-virus product normally. Students can get additional help removing an anti-virus by calling the NAU Student Technology Center.
A larger list of anti-virus removal tools is available here.*
Basic Malware Removal/Computer Cleanup
The STC recommends ADWCleaner (Windows) and MalwareBytes for Mac (OSX) for basic malware and adware removal. For full virus removal, students should consider the STC's walk-in computer dropoff service.
For general computer cleanup, the STC recommends CCleaner.
The Student Technology Center (STC) provides 24/7 technical phone support as well as in-person support. Call 928-523-9294 for assistance or statewide toll-free at 888-520-7215.