Training & Documentation

Mobile, Voice, & Phones



Mobile

How to authorize a new mobile device to connect to your NAU Gmail account.


Synchronize e-mail, calendars, contacts, and tasks on your Android phone using a program called “Touchdown”.


Connecting to NAU Secure with Android Devices


Cellular & Mobile Phone Allowances as of July 1, 2011


Forms required to apply for a cellular/mobile phone allowance.


Answers to questions most commonly asked about the Mobile Phone Policy.


Contact information for state contract plan vendors or discounted employee purchase.


Instructions on how to connect to the ResNet wireless network using the Windows 8 operating system.


Students can learn how to connect gaming, mobile, or other Internet enabled device to NAU's network.


Connecting an Android, iOS, or Windows Phone 8 to Microsoft Lync 2010.


Learn how to set up your NAU Gmail account on a mobile device.


This document contains information on how to setup iOS devices to connect to NAU's exchange email servers.


How not to lose your laptop.


Telephone-based multiparty conferencing options at NAU


Information on how to release a print job to an ITS printer from a mobile device.


This free text notification service is called NAU Alert. When you setup your cell phone with NAU Alert, you will receive important emergency notifications, including weather-related closures.


This guide shows how to run a search in the NAU LDAP directory on Mac OS X and iOS 7.


In this episode we are going to talk about how to set up your NAU Gmail account on your Apple iOS mobile device or Android mobile device. Setting up access to your NAU Gmail account on your mobile device is quite simple and takes only a couple of minutes.


Information on backing-up and securing SmartPhone and Tablet data.


A web page that provides area codes for Arizona and North America by list, state, city and reverse telephone lookups.


This resource will explain how to move, add, or change a telephone. 


How to use the most common Verizon phone features.


Windows mobile 6.0+ and Windows 7 phones


Phones

How to authorize a new mobile device to connect to your NAU Gmail account.


Synchronize e-mail, calendars, contacts, and tasks on your Android phone using a program called “Touchdown”.


Connecting to NAU Secure with Android Devices


Learn how to set up your NAU Gmail account on a mobile device.


This document contains information on how to setup iOS devices to connect to NAU's exchange email servers.


Telephone-based multiparty conferencing options at NAU


Information on how to release a print job to an ITS printer from a mobile device.


A web page that provides area codes for Arizona and North America by list, state, city and reverse telephone lookups.


Instructions on using available telephone conferencing options.


Information about the availability of calling cards for NAU Faculty and Staff


How to dial long distance, collect calls, calling card calls, information calls, and international call using the university telephone system.


Information on long distance telephone calls at NAU


This resource will explain how to move, add, or change a telephone. 


Multiline phone features


Telephone Service Charging Structure and Rates


A list of telephone service options that are available for faculty and staff.


Telephone services available to students living in residence halls, including repair procedures, call waiting, answering machines, voicemail, number change and television cable repair.


Telephone options for single line features. 


A list of options for video conferencing. 


Voice

Find video tutorials for the Enterprise Voice mail system.


Telephone-based multiparty conferencing options at NAU


How to use the new Microsoft Exchange Unified Messaging Voicemail feature.


Other
The Solution Center, e-Learning Center, and Student Technology Center all offer tech support after regular business hours. Please read the full article for details.


This is a tutorial on how to register your phone to receive NAU alerts.


A how-to guide on communicating with other Lync users both textually and visually with a brief demonstration of  instant messaging, and video conferencing.


How-to-Videos   Video: Find and add a contact Video Shorts - Add a Contact Video: Add a note Lync 2010 Video Short Add a Contact Video: Answer a call Video Short - Answer a call Video: Change Your Status Change your presence status Your presence is determined by a


NAU Alert sends text messages to your cell phone in case of emergencies, including weather-related campus closures.  


Directions on how to setup and print to ITS printers from non-domain Macs.


Directions on how to set up and print to ITS printers from non-domain Windows PCs.


This page provides information regarding technology training that is available to students.


Video: Add a note Video Short - Add a Note true mp4:AddAnote.mp4 istt/Spindle


Video: Answer a call  Video Short - Answer a call   true mp4:AnswerAcall.mp4 istt/Spindle


 Change your presence status Your presence is determined by a collection of attributes that describe your status, activity, location, willingness to communicate...   true mp4:ChangeYourStatus.mp4 istt/Spindle


 Before scheduling a meeting or contacting someone, first check their availability.  true mp4:CheckAvailable.mp4 istt/Spindle


Video: Dial a number  Use the keypad to dial a phone number or enter dual-tone multiple frequency (DTMF) commands or voice prompts.  true mp4:DialAnumber.mp4 istt/Spindle


Video: Find and add a contact  Video Shorts - Add a Contact   true mp4:FindAndAddAcontact.mp4 istt/Spindle


Video: Lync for Mac Quick Tour true mp4:LYNC_QuickTour_1280x720.mp4 istt/Spindle


Video: Lync for Mac Schedule and Run Online Meetings true mp4:LYNC_Meetings_1280x720.mp4 istt/Spindle


Video: Make a call  Video Short - Make a call with Lync 2010  true mp4:MakeAcall.mp4 istt/Spindle


Video: Send an instant message  Send an instant message in Lync 2010 to quickly reach contacts and get answers true mp4:SendAnIm.mp4 istt/Spindle


Video: Set up simultaneous ring  Video Short - Lync 2010 - set up simulring   true mp4:SetUpSimRing.mp4 istt/Spindle


Video: Share a PowerPoint presentation  video short - Share a PowerPoint   true mp4:ShareApowerpoint.mp4 istt/Spindle


Show teammates what you’re looking at by sharing a program through Lync. true mp4:SHareAprogram.mp4 istt/Spindle


Video Short - Share your desktop   true mp4:ShareYourDesktop.mp4 istt/Spindle


Video: Start Multiple IM's Lync 2010 lets you exchange instant messages with multiple people in separate conversations true mp4:StartMultipleIMs.mp4 istt/Spindle


Video: Tag a contact Video short - tag a contact true mp4:TagAcontact.mp4 istt/Spindle


Video: What is Lynch 2010?  Lync 2010 – So, exactly what is Microsoft Lync 2010? Lync 2010 communications software creates a virtual connection between you and the people you work with. It... true mp4:Lync_2010_Whats_New_Video.mp4 istt/Spindle


Video What's Amazing With Lync 2010  You can do some pretty amazing things with Microsoft Lync 2010, such as switching a call from your computer to your mobile phone, recording an online meeting...   true mp4:Lync_2010_Whats_Amazing_Video.mp4 istt/Spindle


Video: What's New With Microsoft Lynch 2010  Lync 2010 – So, exactly what is Microsoft Lync 2010? Lync 2010 communications software creates a virtual connection between you and the people you work with. It...  true mp4:Lync_2010_Whats_New_Video.mp4 istt/Spindle


How to connect to NAU-Guest Wireless with Windows 8.