Order Official Transcript

To order your official transcript, you begin by logging into the LOUIE Student Center. In the left column, under the Academics heading, there is a drop-down menu. Click the arrow “down” arrow to open the menu. Select Official Transcript Request, and then click the circle with two arrows (figure 1).  

Figure 1

LOUIE Other Services Drop Down Menu

NAU uses The National Student Clearinghouse for online transcript ordering. To enter their site, select the Click Here to Order Transcript link (figure 2).  

Figure 2

 Request Official Transcripts Page

Please note that you should not use the forward or back buttons but instead use the back buttons provided at the bottom of each page. Also, be sure to log off of the National Student Clearinghouse section when you are finished. 

Figure 3 

 Order Transcripts Text in National Student Clearing House

To begin the transcript ordering process, select Order (figure 4). Remember that transcripts cannot be ordered if you have any holds on your account.  

Figure 4 

 Order Transcripts Button

Enter your required personal information (figure 5). 

Figure 5 

 Personal Information

When you are finished, select Next.  

Figure 6 

 Contact information

Enter the information of the recipient who will be receiving your transcripts. Be sure to fill in the required boxes (figure 7).  

Figure 7 

 Input Recipient Information

Select which type of Processing Option (Now, Send After Graduation, or Send After Grades Are Posted), Delivery Method, and Quantity you prefer (figure 8). If you wish to send a transcript to multiple recipients, select the Save & Add Another Recipient button (figure 8). When you are finished making your selection, click Next

Figure 8 

 Delivery Options

Check the information you entered to be sure the entered information is correct. Click Next (figure 9). 

Figure 9 

 Verify Order Information

Finally enter your credit card information and the credit card holder's information. When you are finished, click Place Order (figure 10).  

Figure 10 

 Insert Payment Information



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Training & Documentation


Learn how to read a degree progress report.


Learn how to view your unofficial transcript in LOUIE.


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