Non-Domain Macintosh Printing to ITS Printers

Connecting to the VPN

  • Follow the instructions here to connect to the VPN if you are on 10.8 Mountain Lion.
  • Follow the instructions here to connect to the VPN if you are on 10.7 Lion.
  • Follow the instructions here to connect to the VPN if you are on 10.6 Snow Leopard.

Installing the PaperCut Client

  • Hold Command and press “K” - You may need to click on your desktop to ensure that you don't have a window selected.
  • In the window that opens, enter “smb://” for the “Server Address” and click connect.
Macintosh Printing - Server Address
  • Make sure “Registered User” is selected, then enter your NAU ID (e.g. ip35) and password.
Macintosh Printing - Credentials1
  • Select PCClient and click “OK.”
Macintosh Printing - PCClient
  • Open the “mac” folder.
Macintosh Printing - Folder
  • Double-click “client-local-install.”
Macintosh Printing - Client Local Install
  • If you don't have Java installed, it will prompt you to install Java now. Click “OK.”
  • It will ask for permission to install to the applications folder – Click “Yes.”
  • The Papercut Client should launch automatically and prompt you for your username (NAU ID) and password again. Enter it and click “OK.”
  • When the PCClient window appears (titled “Balance for <username>”), you are almost ready to print.
Macintosh Printing - Balance1

Adding a PaperCut Printer

  •  Open the Apple menu and click “System Preferences...”
Macintosh Printing - System Preferences
  • Click “Print & Scan” in the Hardware section.
Macintosh Printing - Print & Scan
  • Click the “+” below the white box on the left to add a printer.
Macintosh Printing - Add Printer
  • Select “IP” at the top of the Add Printer window.
  • For the protocol, select “Line Printer Daemon—LPD,” if it isn't already selected.
  • In the “Address:” box, enter “” (without the quotes).
  • In the “Queue:” box, enter the name of the printer you want to use. A list of printers and their locations can be found at the end of this document.
  • Enter a name and location in the appropriate boxes that make sense to you, so that you will be able to find this printer again the next time you need it.
  • For the “Print Using:” drop-down menu, select “Generic PostScript Printer.” The window should now look something like this:
Macintosh Printing - IP
  • A box titled “Setting up '<printer name>...'” will come down. Select any features the printer has (e.g. “Duplex Printing Unit”) as this will allow you to take advantage of them when you print.
Macintosh Printing - Setting Up
  • Click “OK” and you will be ready to print.

Printing to a PaperCut Printer

Macintosh Printing - Login1
  •  First, ensure that Papercut is running:
    • There should be a green and white icon with the letter “P” on it in the dock, as well as a window showing your balance on your desktop.
Macintosh Printing - Icon1
    • If not, find PCClient in Applications and run it. It will prompt you to log in.
Macintosh Printing - Applications
  • Then, continue as you would to print on any other printer:
    • Open the document you wish to print.
    • Select the “Print” option or hold Command and press “P.”
    • Select the printer you added in Step 2 and any options you want (In the image below, I've selected the "South Black + White" printer I added earlier, with the "Two-Sided" option).
    • Click “Print.”
Macintosh Printing - Print
  • You will be prompted to log in again. If you wish, tell it to remember your credentials for a longer (or shorter) period than the default five minutes, or until you log out. This will make it so that you don't have to log in again for that period of time, or until you log out.
Macintosh Printing - Login1
  • A message may appear telling you that your print job has been held in a queue. Click “OK.”
  • You can release your document from the queue in two ways:
    • By going to the Papercut web application at will need to log in here and go to the “Jobs Pending Release” page, then click “print” by the job you wish to release.
Macintosh Printing - Web App
    • It may prompt you to select which printer you wish to release the job to, as shown here (using the Library black and white virtual printer):
Macintosh Printing - Release
    • In some cases, there will be a release station near the printer(s) you sent the job to, which you can log in on to release the job.


Related Services

Available to studentsAvailable to facultyAvailable to staff

Printing on the Flagstaff campus.


Training & Documentation

Information on how to release a print job to an ITS printer from a mobile device.

Directions on how to set up and print to ITS printers from non-domain Windows PCs.