Instant Messaging and Video Conferencing with Lync2013

Instant Messaging with Lync2013

Microsoft Lync offers users a rich variety of methods to network with other individuals via various communication media such as instant messaging, video conferencing, email, and telephone. The most common method of communication between users with Lync is the Instant Message, or "IM". To IM another Lync user who isn't on your contacts list, simply enter his or her name into the "Find Someone" field on your home screen, right-click on the name, and select "Send an IM." If a user is already on your contacts list, then simply right-click the name and select "Send an IM."



When selected, the chat window shown above will open, presenting you with a variety of options. To send an IM to a user, simply begin typing your message and press "Enter" to send. There are some customizations that can be applied to enrich your messages and help you convey your  ideas to the recipient. On the right side of the chat window there are three small icons: an 'A', a smiley face, and an exclamation point. Selecting the 'A' will allow you to change your text color and font settings for the messages you enter such as bold and italics. Clicking on the smiley face will open up a selection of emoticons that can be inserted into your message by simply clicking on them. Finally, the exclamation mark will designate your next message as a "high importance message," causing a red exclamation point to appear in front of the message the recipient sees, thereby allowing the reader to easily distinguish it from other messages.

The buttons at the bottom of the chat window allow you to quickly shift between the different methods of communication like IM, calling, video conferencing, screen-sharing, and multi-user chat.


The right-most button allows you to invite additional users to the session and create a group chat. Multiple users can send messages to everyone present in the chat session. To add more users, simply select the button shown above and click "Invite More People." You will then be able to enter the names or contacts you wish to invite.

Video Conferencing with Lync 2013

Navigate to a contact or enter his or her name into the "Find Someone" field. A chat window will open up once the name has been selected presenting a variety of options. The third button in the IM row options corresponds to video chat capabilities between users. Hovering over this button will give a "Video Preview", or a view of what you will look like to other users once you begin a video chat. Selecting start my video will begin a video session with the contact you currently have selected. This assumes that all users have video capabilities.


To begin a video conference session with this user, simply select "Start My Video" when ready.


Once started, the video session will look similar to the image above. A live video image will be present in the bottom right corner, and the larger surrounding video is the live video stream of the user you are chatting with. Notice that your availability indicator next to your name has turned red; this indicates that you are "In a Call" to other users who might be attempting to contact you. In the top left corner you can view the time you've been in a video stream with this person. Beneath the area labeled "Participants," you can view all participants should you choose to add more users to the session with the "Invite More People" button at the bottom left corner of the window. Notice also that next to each name are icons for IM, Call, Video, and Screen-sharing that you can access within the video chat. This allows users to participate in multiple forms of communication simultaneously with multiple users. When you wish to end the video session, select the red phone icon in the upper right-hand corner of the window to "hang up". 

For instruction on how to use the remaining video presentation and screen sharing features that Lync 2013 offers, refer to Video Presentations and Screen Sharing with Lync 2013.


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Video: Make a video call in Lync 2013


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With Lync 2013, users have everything from instant messaging to video conferencing and screen-sharing at their disposal through a sleek and easy to navigate user-interface.