Information Technology Services

You can recreate an Outlook 2013 profile by following these step-by-step instructions.

Step 1

If you are not already at the Start screen or Start Menu depending on your version of Windows left-click "Control Panel."

Step 2

Figure: Outlook 2013 Recreate Profile 2

In the "View by" drop down menu near the top right-hand corner of the Control Panel, left-click "Small icons."

Step 3

Figure: Outlook 2013 Recreate Profile 3

Left-click "Mail (32-bit)."

Step 4

Figure: Outlook 2013 Recreate Profile 4

Under "Profiles," left-click "Show Profiles."

Step 5

Left-click the name of the profile you want to recreate, and left-click "Remove."

Step 6

Figure: Outlook 2013 Recreate Profile 6

You will see a message asking if you are sure you want to remove the profile.  Left-click "Yes."

Step 7

Left-click "Add."

Step 8

In the "New Profile" window, type "exchange" without quotes as the profile name and left-click "OK."

Step 9

Figure: Outlook 2013 Recreate Profile 9

Enter your name (first and last) in the first field.  In the "Email Address" field, type your email address in the form "abc123@iris.nau.edu" without quotes where "abc123" is your NAU User ID.  Type your password into the "Password" field, and retype your password in the last field.  When you are finished, left-click "Next."  The profile will be set up.  When this is done, left-click "Finish."

Step 10

Left-click "Apply," then left-click "OK."  You have successfully recreated your Outlook 2013 profile.

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Outlook 2013 is the latest full-featured emailing, calendar, and contact management software from the Microsoft Office suite.