Information Technology Services

NAU faculty and staff can synchronize Exchange e-mail, calendars, contacts, and tasks to their Android phones over the air via the ActiveSync protocol. Note that ITS only fully supports the “Touchdown” application that is available through the Android Market. This program costs $19.99, but has a free 30-day trial so you can determine whether or not this program is something you’d actually like to pay for and keep.

Before you begin using Exchange for mobile devices you will first need to agree to NAU's Mobile Device policies at: https://iris.nau.edu/homepage/mobile/

1. Open up your main applications window and select Market to open the Android Market
2. Click the magnifying glass icon to initiate a search
3. Type “touchdown” into the search bar and press the magnifying glass icon
4. Select “Exchange By TouchDown” by tapping the name of the program
5. Press the “Install” button
6. Press the “OK” button
7. “TouchDown” will take a few moments to download. When it is finished downloading you can find it in your main application window
8. Read and accept the License Agreement by pressing “I accept”
9. Confirm the acceptance of the License Agreement by pressing “I Accept”
10. Press “Yes” to run the Quick Configure setup
11. Un-check “UserID is same as email address” and fill in the rest accordingly:
    User ID: NAU user ID (ie. Uid123)
    Domain: nau
    Email: first.last@nau.edu
    Password: your NAU password
    Server: iris.nau.edu
12. After pressing “Next”, select “Yes” for “Uses SSL” and press “Next”
13. On the next page make sure only “ActiveSync” is checked and press “Next”
14. On the next page, start the configuration by pressing “Next”
15. TouchDown first checks the “Server Certificate” and then checks for “ActiveSync support with SSL” and if everything goes well, you will see the following result:
16. After pressing “Close” you will be prompted to create a PIN - *DO NOT FORGET*
17. If you enter a PIN that meets the PIN requirements, then after pressing the green check mark you should be taken to the main TouchDown screen. If no other error messages were seen, then setup was successful. Enjoy using the Touchdown trial.

1. Get to a computer with the internet and open your web browser to: NitroDesk, Inc
2. Click on the “TouchDown” tab
3. Click on “Purchase” on the left-hand side of the page
4. Scroll down the page and click the button that says “Click here to purchase”
5. Click “buy” on the page that follows
6. Click “Accept” for the End-User License Agreement on the next page
7. Click “Checkout” on the next page
8. Fill out the form on the next page and click “Next”
9. Confirm your information and click “Submit Order”
10. Print out the invoice and KEEP it in a *SAFE* location – the company that made Touchdown *CAN’T* recover your serial number

1. Get to the phone and start the Touchdown program
2. Click on the shopping cart icon (this takes you to the activation window)
3. Click the option for “I have a license key” then enter the Serial Number from your invoice into the box below, then click “Go!”
4. Now you should be back on the main Touchdown screen with a status confirming that Touchdown is registered and the “License is valid” – if this is the case then you’re done!