Android Exchange Email Setup (Native Client)

Before you begin using Exchange for mobile devices you will first need to agree to NAU's Mobile Device policies at: https://iris.nau.edu/homepage/mobile/

You can set up your NAU Email account using the native Android email client.

*Note ITS does not fully support the native Android client. For full support ITS recommends that users install and use the "Touchdown" application off of the Google Play Store. For support documentation on setting up email with "Touchdown" please refer to the following "Android Exchange Email Setup via the Touchdown App".


Step 1

Android "Apps" icon
Figure: Android "Apps" icon
Tap the "Apps" icon in the bottom center of the home screen.

Step 2

Android Settings icon
Figure: Android Settings icon
Tap the "Settings" icon.

Step 3

Android Settings (Add account highlighted)
Figure: Android Settings (Add account highlighted)
Scroll down to the "Accounts" section of the "Settings" menu and tap "Add account."

Step 4

Android add account screen (Email highlighted)
Figure: Android add account screen (Email highlighted)
Tap "Email."

Step 5

Android email account setup
Figure: Android email account setup
In the appropriate field, type your email address in the form "abc123@iris.nau.edu" without quotes where "abc123" is your NAU User ID.  Type your password into the second field.  When you are finished, tap "Manual setup."

Step 6

Android email account setup options
Figure: Android email account setup options
When asked what type of account this is, tap "Exchange."

Step 7

Android Exchange email account information entry
Figure: Android Exchange email account information entry
In the "Domain\Username" field, type "nau\abc123" without quotes where "abc123" is your NAU User ID.  Type your password into the "Password" field, make sure the "Server" field says "iris.nau.edu" without quotes, and make sure both check boxes are checked.  When you are finished, tap "Next."

Step 8

Android email security message
Figure: Android email security message
When you receive the warning message shown above, tap "OK."

Step 9

Android email account settings
Figure: Android email account settings
Select the optional settings you want by checking or un-checking the check boxes as you see fit.  When you are finished, tap "Next."

Step 10

Android email account activation screen
Figure: Android email account activation screen
On the screen shown above, tap "Activate."  If you have security on your phone in the form of a PIN, password, or pattern, you will need to enter it to complete the process.  You have now successfully set up your NAU Email account.

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Related Services

Not available to students Available to facultyAvailable to staff

Exchange email, and calendaring services are available for most mobile devices including, Android, iOS, and Windows phones. 

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