After-hours tech support for faculty, staff, and students is available from the University's help desks: the Solution Center, Student Technology Center, and e-Learning Center.
(all times MST/GMT -0700)
The ITS Solution Center is the central point of contact for NAU faculty, staff and affiliates requiring technical assistance and support with NAU software, hardware, network and telephony.
The Solution Center now offers extended hours of support during evenings and weekends in addition to University business hours.
Contact the ITS Solution Center by phone at 928-523-1511.
Monday through Thursday: 8:00am - 10:00pm
Friday and Saturday: Closed
Sunday: 1:00pm - 10:00pm
Provides support for Blackboard Learn and other instructional technologies for faculty.
The e-Learning Center now offers extended hours of support during evenings and weekends in addition to University business hours.
Toll-free: (866) 802-5256
Monday through Thursday: 8:00am - 8:00pm
Friday: 8:00am - 6:00pm
Saturday: 12:00pm - 6:00pm
Sunday: 12:00pm - 8:00pm
Thanksgiving Holiday Hours:
Wednesday, November 25, 2015: 8am – 5pm
Thursday, November 26, 2015: Closed
Friday, November 27, 2015: Closed
Saturday, November 28, 2015: Resuming regular hours (12:00 pm – 6:00 pm)
Winter Term Holiday Hours:
Saturday, December 19 – Wednesday, December 23: Normal hours
Thursday, December 24: Closing at 5:00 pm
Friday, December 25 - Monday, December 28: Closed
(we will check emails occasionally during this closure for
Tuesday, December 29 - Thursday, December 31: 8am - 6pm
Friday, January 1: Closed
Saturday, January 2: Normal hours resume
Monday, January 18: Closed