Student Success Coaching Program


The mission of the Student Success Coaching program is to establish a foundation for success in college and life. The program is designed to empower each student through a voluntary coaching relationship with an NAU employee or retiree trained in life-coaching tools and resources. The program equips students to manage their transition to college, access support, and explore academic and career opportunities.  


Student Success Coaching Logo

Meet our team

Learn more about the Staff, Coaches, and Partners of SSC.

Become a Coach 2015-2016

Learn more about the application process and how to join the 2015-2016 Student Success Coaching Team.
Application process closes Friday, March 20th 2015 at 5pm.

Program description

3D Tools

Student Success Coaching is a tool-based program. Each coach is trained and certified in a set of 3D Tools, licensed by Patterson Sports Ventures.  These tools have been adapted to create a common and unique language between NAU students and coaches. The 3D Tools train the students to optimally perform by managing their transition, accessing support, and exploring academic and career opportunities. 

Student Success Coaching is unique in that it encourages students to not only identify their performance barriers, but also take action to overcome them. Through the use of the 3D Tools, coaches work with students to develop “action plans”.
Through the training in the 3D Tools, coaches are equipped with a tool-kit that allows them to personalize each coaching session to their student's needs. In this model, coaching sessions are student driven and based on the needs of the student. Meetings are always relevant to the student's personal and academic goals.
The Power of Team
It is well-known that in order for students to be successful in college, they must have a team supporting them. This team can be comprised of friends, family, coaches, and campus resources. One of the biggest roles that coaches play is that of a connector. Coaches are trained in the various resources that Northern Arizona University has to offer and how to determine which resources are best for their student.

 Goals & Outcomes

Program Goals
  • The program will increase student success and improve retention
  • The program will increase employee engagement and satisfaction with NAU by directly connecting them to student success
Student Outcomes

Through the program's whole person approach:
The students will be able to manage their transition to college by:

  • developing time management skills
  • developing energy management skills
  • setting priorities
  • establishing routines

The students will be able to access their support by:

  • building a support team of peers and professionals
  • creating personal and professional networks
  • positively contribute to their own learning through engagement with their environment
The student will be able to explore their academic and career options by:
  • identifying strengths
  • identifying interests
  • using that information to shape their future academic and career direction
Coach Outcomes

The coach will complete required life coaching certification and resource training encourage them to:

  • Assess the students' needs and make appropriate recommendations
  • Place the needs of student at the center of the coaching relationship
  • Connect with other coaches and university professionals to expand their personal and professional networks to serve students


What is coaching?

Learn more about coaching and its benefits.

Get coached NOW!

Sign up to get matched with your Student Success Coach for Fall 2015 or call Student Success Coaching at 928-523-6444.