Tuition refund policies

Withdrew from the university?  Dropped a class?  Find out if you qualify for receiving a refund.

Tuition refunds are made by direct deposit or by check mailed to the student's refund address. 

Please review your address information in LOUIE via Self Service > Campus Personal Information > Addresses.  It can take up to six weeks to receive a refund after the beginning of the term.

Withdrawals and changing residency classification

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Withdrawal checklist

Students withdrawing or changing residency classification from out-of-state to in-state will receive an appropriate refund after all proper approvals and forms have been received by Student and Departmental Account Services.

If you plan to withdraw from the university, follow these steps with the appropriate departments to avoid extra fees:

Registrar

During the open drop period, you may withdraw on LOUIE by dropping to zero hours. After the open drop period, you must withdraw through the Office of the Registrar.

Housing and meal plans

Cancel your housing with Residence Life and your meal plan with Campus Dining.

Parking

Contact Parking Services to arrange a refund for your permit, if applicable.

Financial aid

Get in touch with the Office of Student Financial Aid to determine how much, if any, aid needs to be returned.

Health insurance

Contact Campus Health Services if you have paid for an insurance policy.

Class changes

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  1. Students whose classes are canceled, who drop or who go from full-time to part-time status will have their refunds processed after the 14th calendar day of the semester. The refund will take from two to four weeks to be processed.      

How are the Refunds for Tuition and Tuition Fees Calculated?

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  1. Refunds are calculated based on class start date for regular 16-week, 12-week, 10-week and 8-week classes: 
    • 0 - 14 calendar days - 100%
    • 15th day and after - 0%
  2. Refunds are calculated based on class start date for regular 5-week and 3-week: 
    • 0 - 7 calendar days - 100%
    • 8th day and after - 0%
  3. Dynamically Dated Classes - Refunds are calculated based on class start date as follows: 
    Class length 7 weeks or less
    • 0-7 calendar days - 100%
    • 8th day and after - 0%

    Class length 8 weeks or more**

    • 0-14 calendar days - 100%
    • 15th day and after - 0%

** Refund requires manual processing.  Please contact Extended Campuses Service Center, 800-426-8315, extended.campuses@nau.edu 

Refundable fees

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  • The Financial Aid Trust Fee and Technology Fee 
     
  • The Health and Recreation Fee 
     
  • The ASNAU Fee 
     
  • The Green Fee 
     
  • The Student Activity Fee  

Refund scheduling

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  1. If the last day of the refund period falls on a weekend or holiday, the withdrawal must be submitted during regular office hours on the preceding work day. Refund checks will be mailed to your refund address or direct deposited to your bank account.  Amounts less than $10 will not be refunded, but may be applied to future charges.
  1. Students receiving Federal/State financial aid may be subject to a separate refund schedule and may be required to return a portion or all of their aid upon withdrawal from the university.  Always check with your financial aid counselor prior to withdrawing/dropping classes.

Please contact the following departments if you have questions regarding specific refunds:

Personalized Learning Students