Communication Policy

Northern Arizona University is a green university and utilizes e-mail to transact business whenever possible to reduce paper waste, save money, and communicate as efficiently as possible.

The university considers e-mail an official method of communication regarding business related information. Official messages will only be sent to university e-mail accounts. Be sure to view the official policies regarding e-mail communication.

Requesting US Postal Service Mail: In addition to receiving notices via e-mail, you can elect to receive official correspondence from the Registrar, Student and Departmental Account Services, Financial Aid, and Distance Learning Offices via hardcopy through the USPS mail.

Please be aware of the following:

  • This option will not preclude you from faculty prescribed or class related e-mail communications or listserves.
  • Choosing this option may result in delayed receipt of notices due to mail delivery time constraints.
  • When the timing of any given message does not allow for USPS mail delivery, e-mail will be the only official notice sent. To sign up for this option you may visit your LOUIE account. In Student Center under the Personal Information section, select “Official Correspondence.”
  • We encourage students to be green and receive only email notices.

If you do not have access to the Internet, you may contact one of the following offices for assistance:

Flagstaff students: 

Office of the Registrar
PO Box 4103
Flagstaff, AZ 86011
928-523-2108

Distance Learning students: 

Distance Learning Services Office
PO Box 4117
Flagstaff, AZ 86011
928-523-4212
1-800-426-8315