Charlotte Klesman teaches communication theory, public speaking, media and culture and women, minorities and media at NAU. She is currently developing her classes as blended (half online, half in the classroom) and flipped, with students accessing lectures, articles and videos online then coming to class prepared to discuss and/or present to the group based on their research. She earned her doctorate at University of North Dakota where she studied communication between the local community members and Voyageurs National Park for her dissertation. Her work included research on communication related to environmental issues, the local Ojibwe community, relationships between National Park employees and community members, international water usage and personal perceptions of quality of life through interaction with natural environments. Her current research includes scholarly teaching and learning related to online and blended classes, examination of journalism theory when applied to the development of Al Jazeera America, the impact of the Internet on international perceptions of copyright and media law, environmental issues related to preserving natural places and water usage, and examination of the way women and minorities, particularly Native Americans, are portrayed in cultural communication.
Klesman earned her Masters degree in Mass Communication from the University of Wisconsin Superior, where she worked as the operations manager for the campus/public radio station. She developed a call-in talk radio show called “Computer Doc” for her graduate project. Her professional background includes work as a journalist in print and broadcast, public relations with nonprofit and government agencies, operations manager for television and radio stations, and broadcast production for television and radio. As an instructor she has developed and taught classes in public relations for nonprofits and writing for publication; online classes in business writing, online advertising and interpersonal communication; and community college classes in business advertising and promotion online, philosophy, world religion, ethics and morality, and grief, death and dying. She occasionally works as a consultant and is an active volunteer in the Flagstaff community.