All of your freshman questions answered

Housing application process

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When and how should I apply?
Are freshmen required to live on campus?
Do all freshmen live in the same residence halls?
How do I know what hall and room I will live in?
What is the Housing Rent Confirmation Payment?
How do I request a roommate?
What if I need special accommodations?
May I stay in housing over the break?
How do I apply for summer housing?
How do I cancel my contract?
  

When and how should I apply?
The housing application for the 2014-2015 Academic Year (August 2014-May 2015) opens October 1, 2013 for incoming freshmen. While the housing application deadline for guaranteed housing is May 15, 2014, we strongly encourage you to apply early as room selection is based on date of housing application and space availability. Please note: Due to the high demand for housing, we are no longer accepting new housing applications for freshmen students as of July 22, 2014. 

Once you accept your offer of admission by paying your $325 Enrollment Deposit, you are eligible to apply for housing. Please allow at least one business day after your payment to access the housing application. To apply for housing, log into the housing portal, select the 2014-2015 application and follow the steps to submit your application. At different times between initially submitting your housing application and arriving to campus, additional steps in the housing application will open and you will be notified by e-mail to log back into the portal to complete those steps. The following is a summary of the housing application steps in the portal and approximate timelines:

  • Initial housing application - opens beginning October 1
  • Residential Learning Community Request (optional) - step opens in mid-January
  • Lifestyle Preference Profile Questions (required) - step opens in early March
  • Roommate Search/Selection (optional) - step opens in early March
  • Room Selection (required) - begins in late May through mid-July. Individual room selection times will be assigned by date of housing application, so the earlier you apply for housing, the earlier your room selection time.

All steps and related information will be communicated to you through your NAU e-mail account once you apply for housing and at the point each step opens.

Are freshmen required to live on campus?
Freshmen are not required to live on campus, though it is highly encouraged. Typically over 90% of new incoming freshmen choose to live on campus. Housing is guaranteed for freshmen who apply by May 15.

Do all freshmen live in the same residence halls?
Freshmen select their rooms in one of the designated Freshman Connections residence halls.

What is the housing rent confirmation payment?
A confirmation rent payment of $175 is due on May 15, 2014. This payment applies toward semester rent and confirms your intent to live in campus housing.

If paid, the confirmation rent payment is only refundable for cancellations received by May 15 (November 15 for spring-only applications). If the cancellation is received after May 15, the confirmation rent payment is non-refundable.

How do I know what hall and room I will live in?
After you apply for housing, you will be notified about the $175 housing rent confirmation payment (HRCP) that is due on May 15 (November 15 for spring-only applications). This is your first payment towards semester rent and confirms your intent to live on campus.

If you pay your HRCP by May 15, you will be assigned a date and time when you can log into the housing portal to select your hall and room. Room selection times are assigned by date of application, so the earlier you apply for housing, the greater number of housing options you will have.

If you apply for spring-only housing, or for academic-year housing after May 15, you will be assigned by the Housing and Residence Life staff, where space is available. 

How do I request a roommate?
The Roommate Search/Selection step of the 2014-2015 housing application will open in early March. You will be notified by e-mail on when this step opens in the housing portal. You can use this step to search for potential roommates, request roommates, and accept/decline roommate requests. You can also send messages to potential roommates. Note that roommate requests have to be accepted prior to being able to place them in a room with you. During your designated room selection time, you will be able to select spaces for yourself and any accepted roommates. You will be able to place as many accepted roommates as will fill the space in the unit – for example, place one accepted roommate to live in a double room or two accepted roommates into a discounted triple room.  

Prior to searching for roommates you will need to complete the Lifestyle Preferences step in the housing portal consisting of eight profile questions. These questions help match you with potential roommates, so it is very important to answer the questions honestly and with the response that most fits your typical behavior.

Search for Roommates:
There are three options to use to search for potential roommates. 

1. Search by Details
To find a roommate you already know, you will need that student’s user ID (i.e. abc123) and correct spelling of his/her last name. The student has to have a completed housing app in the system in order to show in the search results. After entering the student’s information, you will see his/her web screen name and the options to request, view his/her profile or send a message. Click on “Request” to invite that student to be your roommate. Your requested roommate can then log into the portal to accept or decline your request.

2. Browse Matching Roommates
To look for potential new roommates, you can browse the overall best-matched roommates. Based on your responses to all of the lifestyle profile questions, the system will display your overall best-matched potential roommates. The percentage listed next to each student’s web screen name shows you how well matched you are, so the higher the percentage the better potential match. Click on View Profile under the web screen names to review each student’s answers to the lifestyle profile questions. If you find someone you’d like to request to be your roommate, click on Request under that person’s web screen name.

3. Search by Profile
Using this tool, you can search for potential roommates by one or more selected lifestyle profile questions. For example if you want to find other students who typically keep their room very neat and clean, you can select the “cleanliness” question and search for matching roommates who answered that question the same way as you. Click on View Profile under the web screen names to review each student’s answers to all lifestyle profile questions. If you find someone you’d like to request to be your roommate, click on Request under that person’s web screen name.

All roommate requests must accept the roommate request in order to be pulled into a room during room selection. You will be able to select a room for you and your accepted roommate(s) based on space availability during your assigned room selection time.  

What if I need special accommodations?
If you will be requesting a residence hall accommodation based on a documented disability, please contact the Office of Disability Resources at 928-523-8773 (523-6906 TTY).

May I stay in housing over breaks?
If you do not live in a year-round hall, you may stay in your hall over Thanksgiving break and during the spring break. The halls are closed over the winter break. There may be limited housing options available during this time. Head over to the winter session section for further details.

How do I apply for summer housing?
If you want to stay in a residence hall during the summer, you will need to submit a summer contract. To be eligible, you are required to be registered for summer session classes OR pre-registered for the upcoming fall semester.

How do I cancel my contract?
To formally cancel a contract, log in to the housing portal and select Cancel my Contract. Fall applicants must cancel by May 15 (spring only applicants by November 15) to avoid additional rent charges. The $100 application fee is non-refundable. 

Discounted triple room guide

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How is a triple room set up?
In what halls are the triple rooms located?
What are the savings for being in a triple room?
If I am assigned to a triple room, is it for the full year?
How can I select a discounted triple room?
What happens if one of my roommates moves out?
Tips for a Positive Roommate Experience
Tips for Triple Room Success
 

How is a triple room set up?
The triple rooms house three students in a room traditionally assigned to two students. There are three beds placed in each double occupancy room—one set of bunk beds and one loft.

The loft is raised above a desk and dresser. Each student has a bed, desk, and set of 3 drawers. Students in Allen, Cowden, Wilson and Tinsley will have individual wardrobe closets and Reilly, McConnell and Sechrist students share two closets. 

View sample discounted triple room photos to get an idea of how you might set up your room.

In what halls are the triple rooms located?
Triple rooms are located in all Freshman Connections halls.

What are the savings for being in a triple room?
The triple room offers a $1000 discount on the academic year rate for that hall. The $1000 discount will be reflected as $600 off fall rent and $400 off spring rent.

If I am assigned to a triple room, is it for the full year?
We are assigning triple rooms for the entire academic year. If space becomes available later in the year, and you move to a traditional double room, your rent will be adjusted back to the traditional rate for that hall and prorated.

How can I select a discounted triple room?
If you apply and make your housing rent confirmation payment by May 15, you will be assigned a date and time when you can log into the housing portal to select your hall and room.

Room selection dates are assigned by date of application, so the earlier you apply for housing, the greater number of housing options you will have, including the discounted triple rooms.

If you apply after May 15, your housing rent confirmation payment is due seven days from your date of housing application. Once you pay your housing rent confirmation, you will be assigned a room selection time.

What happens if one of my roommates moves out?
If one of your roommates moves out, your room will still be considered a discounted triple room. All furniture will remain in the room and a new roommate may be assigned to your room. While assigned to the triple room, you will continue to pay the reduced rent rate. However, if space later permits we may offer you the choice to pay the traditional double occupancy rate and not be assigned a new third roommate.

Tips for a Positive Roommate Experience
The quality of your roommate and living experience is directly related to the relationships you build with your roommates. Whether you have one roommate or two - if you have good relationships you will have an enjoyable living experience. Building these relationships requires effort from everyone, but this effort is very often rewarded with positive and long-lasting relationships. As with any shared living situation, there will definitely be compromises, but if you work together you’ll be more likely to have a pleasant experience.

It is very important to make your best effort to keep open communication with your roommates. To get your relationship off to a great start it is important to communicate with them now. You can find their NAU e-mail addresses when you log into the housing portal and go to the “Application Status” step. Click “View Profile” to see their e-mail addresses.

When you get settled into your room, your Resident Assistant (RA) will provide you with a Roommate Agreement form for each roommate to complete. This form can be revisited at anytime if necessary. Living with anyone new requires cooperation and compromise. As with any roommate relationship, conflicts sometimes occur. We encourage you to openly communicate when potential issues come up, as most often conflicts that arise in roommate relationships are due to a lack of communication. We’ve included some roommate and triple tips in this guide to help you get started.

Tips from our students who lived in a discounted triple last year:

  • Complete the Roommate Agreement Form; make sure you talk about things like: what’s okay to borrow, how late friends/family should be calling the room, guests, and the SNOOZE button!
  • Be considerate of both roommates when entertaining friends.
  • Be considerate of each other’s studying, sleeping, and leisure hours.
  • Ask before borrowing your roommates’ belongings.
  • Be open to talking about a problem a roommate may have with you.
  • Don’t rely on your roommates to be your best friends. Get out and get involved in campus life and meet as many people as you can!
  • Communicate with your Resident Assistant (RA) if any problems arise. RAs are there for you to utilize and will bring a neutral perspective in helping any roommate conflicts.

Tips for Triple Room Success
  • If travel permits, try to leave the least essential items at home for now. Bring what you need for one season at a time (you won’t need your snowboard or winter clothes in August!)
  • Be sure to contact your roommates prior now to introduce yourself and to discuss who is bringing what for the room (TV, microwave, gaming system, etc.) to avoid duplication. 
  • Coordinate when you will arrive on campus with your roommates and talk to each other before completely unpacking and arranging the room – make rooming decisions together.
  • Get creative with your space – here are some suggestions used by other students:
    • Bring storage drawers or boxes that fit under the bunk bed
    • Use shelving units or stacking bins to use vertical space 
    • Make use of all flat surfaces (tops of desks, dressers, refrigerator, etc.) 
    • Hang a shoe or sweater organizer in the closet to fit more items 
  • Communicate with your roommates! Respect differences and be open about concerns with your roommates – talk to them directly about issues as they come up. Don’t keep things inside and let them build up. Utilize the Roommate Agreement. 
  • Get to know your Resident Assistant (RA); they can help you adjust to college, find activities to get involved with, and help you address concerns.
  • Go into the experience with a positive attitude and you’ll have a positive experience. Have fun! You have not one, but two people with whom you can study and socialize… make the most of it! 

Rental rates, billing, and payments

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What are the current rental rates and due dates?
What if I am receiving financial aid?
What if my rent is late?
Is there a housing payment plan?
I'm expecting a refund. When will I receive it and where will it be sent?
  

What are the current rental rates and due dates?
View the 2014-2015 Freshman Connections rent rates and due dates

A confirmation rent payment of $175 is due on May 15, 2014 (November 15 for Spring-only residents) for 2014-2015 applicants. This is a portion of your fall semester rent and confirms your intent to live in campus housing.

Failure to make the $175 confirmation rent payment by May 15 will result in the cancellation of your housing application. The confirmation rent payment, if paid, is refundable only for cancellations received by May 15. If you apply for housing after May 15, your housing rent confirmation is due seven days from your date of housing application. 

The fall semester payment due dates for 2014 are:

  • August 18
  • September 15
  • October 15
  • November 15

Spring semester payment due dates for 2015 are:

  • January 5
  • February 15
  • March 15
  • April 15

What if I am receiving financial aid?
Rent charges will be placed on your LOUIE account by the beginning of each semester before financial aid is disbursed.

You must verify your housing account balance after your financial aid is disbursed to determine if any additional payment is due.

What if my rent is late?
Accounts with a past due balance are subject to applicable late fees per University guidelines. Your account will have a hold, which may prevent registration and transcript processing, and you will face possible eviction if not paid.

Is there a housing payment plan?
For academic year residents, we offer a payment plan of eight installments; four payments for each semester.

I'm expecting a refund. When will I receive it and where will it be sent?
Housing refunds will take one to two weeks to process. Refunds will be applied to any outstanding university charges first and then direct deposited to your bank account or applied to your credit card depending on how you paid for the charges.

Moving in and out

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When can I check in?
Where do I check in?
Where do I park during check in?
When do the residence halls close?
  

 

When can I check in?
The residence halls open at 9 a.m. the Thursday prior to the first day of class. You must check into your room by 5 p.m. on the first day of classes, or your room will be released to another student. Early check-in is available for an additional charge.

Where do I check in?
You may go directly to your assigned residence hall to check in and receive your room keys.

Where do I park during check in? 
There will be designated unloading areas. Once you have unloaded your belongings, you will need to move your vehicle to one of the designated parking lots/garages. There will be signs at each residence hall indicating unloading zones.

When do the residence halls close?
The halls close the Friday of Finals Week and remain closed over the winter break. You may keep your belongings in the room, but must leave during this time. Limited winter downtime housing may be available in designated halls.

Housing facilities, amenities, and maintenance

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What is included in my room?
What is included in the rental rates?
Can I bring a refrigerator or microwave?
Can I remove the furniture in my room?
Is storage available?
Where do I receive my mail?
Are there laundry facilities?
How do I get Internet access in my room?
How do I get something fixed in my room?
 

What is included in my room?
Each residence hall room may vary. Each room or apartment is carpeted and includes a:

  • bed - all beds are adjustable
    • McConnell, Reilly, Sechrist beds are bunkable
    • Allen, Cowden, Tinsley, Wilson beds are lofted 
  • dresser
  • desk
  • chair
  • closet/wardrobe
  • refrigerator with freezer
  • telephone service available by request
  • Ethernet connection

What is included in the rental rates?
ALL utilities are included in your rental rates,:

  • water
  • electric
  • gas
  • high-speed internet and wireless connections
  • basic cable

Can I bring a refrigerator or microwave?
Each room includes a 3.9 cubic foot refrigerator with freezer. You may bring a microwave that is under 700 watts.

Can I remove the furniture in my room?
You may not remove furniture from your room. Due to fire and safety regulations you must use the furniture provided. You are responsible for the contents of your room and will be charged for the replacement cost of any missing furniture.

Is storage available?
There is no additional space in the residence halls to offer storage. Everything you bring must fit in your room.

Where do I receive my mail?
You will be assigned an on-campus post office mailbox. Prior to your arrival, login to nau.edu/postal to find out your mailing address and combination.

Post office boxes numbered under 15,000 are located directly below the Bookstore. Post office boxes numbered above 20,000 are located in the Dubois Center.

Are there laundry facilities?
Yes, each residence hall has laundry facilities for your use. You will use your university ID card to pay for machine usage. For your convenience, the online LaundryView system allows you to monitor laundry machine use and availability in real time, and can alert you by e-mail or text message.

How do I get Internet access in my room?
Each room has wired and wireless high-speed Internet access.  The ResNet Support page has information on getting help with your network set up. If you'd rather do it yourself, go to the Quick Start Setup Instructions page. If you're already set up and ready to register for ResNet service, go to the online registration form.

How do I get something fixed in my room?
Maintenance staff is available during the week and a 24-hour emergency service is available during other times. Call F-IXED (3-4933) or (928) 523-4933 and someone will come to review the problem within 30 minutes (60 minutes on weekends and holidays).

Should you experience an emergency maintenance situation, such as an overflowing toilet, burst steam pipe, water leak, or sparking or inconsistent electricity, please contact your Residence Hall Front Desk or Resident Assistant (RA) on call so that proper staff can be notified immediately.

Policies

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What are the credit requirements to live in the hall?
What happens if I fall below the credit requirements?
Can I have guests?
What kind of pets can I keep in my room?
What about alcohol and drugs in the residence halls?
Who is responsible for a students’ property? 

 

What are the credit requirements for living in the residence halls? 
Students living in residence halls must be registered for, and complete a minimum of 12 credit hours of coursework per semester (9 credit hours for graduate students), and be pursuing a degree. If you live on campus for the summer, you are required to complete six credit hours over the course of the summer OR be pre-registered for the upcoming fall semester.

What happens if I fall below the credit requirements? 
If you fall below these requirements, please contact our office. If space has been made available to all full-time students, we will consider exceptions to this policy. 

Can I have guests?
Guests, including overnight guests, are permitted with the consent of your roommate. With roommate consent, overnight guest are permitted a maximum stay of three nights.

What kind if pets can I keep in my room?
The only permitted pets are fish. Aquariums may not exceed 20 gallons.

What about alcohol and drugs in the residence halls?
No alcohol, or empty alcohol beverage containers, are permitted in substance-free halls. These include:

  • Allen Hall
  • Aspen Crossing
  • Campbell Hall
  • Cowden Hall
  • Gabaldon Hall
  • McConnell Hall
  • Morton Hall
  • Mountain View Hall
  • Reilly Hall
  • Sechrist Hall
  • Taylor Hall
  • Tinsley Hall
  • Wilson Hall

Illegal drugs are not permitted on campus.

Who is responsible for students' property?
You are responsible for your own property while living on campus. The university is generally not liable for property damaged, either by other students or mechanical failures. You are encouraged to determine eligibility for coverage under existing homeowner’s insurance or to purchase appropriate renter’s insurance.

Temporary housing information