NAU Employee Resources
All NAU Employees enrolled in the NAU Blue Cross Blue Shield plan & their eligible dependents are invited to access low-cost, convenient health care services at Medical Services for a $15.00 copay for primary care services.
Frequently Asked Questions:
I would like to pay for my copay on the day I receive services. Can I pay my copay at Medical Services?
Yes, you can pay your copay at CHS’s Administration Office located on the 2nd floor in the HLC. All copays will be posted to your LOUIE account, after the claim has been processed (about 2 weeks), if you do not wish to pay your copay on date of service.
I have a flexible spending account and need an itemized bill. How do I go about getting a statement?
There are several ways to get an itemized bill:
- Fill out a “Request of Charges” located at CHS’s Patient Services desk. We can mail, fax, or email you your itemized statement.
- Email firstname.lastname@example.org to request your statement.
- Call the Administration Office at (928) 523-6343.
I am a new employee and my Blue Cross Blue Shield insurance does not start for 90 days. Can I receive services at Medical Services?
Yes, if you are a full time, benefit eligible employee in your 90 day waiting period, you can obtain services at CHS. The fee is $68.00 to see a provider plus extra for any labs, x-rays, or procedures. If you are covered under another plan while in your 90 day waiting period we can bill BCBS, Aetna, or UHC.
I was injured while working at NAU. Can I obtain services for Worker’s Compensation through CHS?
Yes, CHS is a contracted provider for State Risk. We will work with you and Human Resources to complete all of the necessary paperwork and bill State Risk for the services.