Available To: Students, Faculty, Staff
ResNet, or Residential Network, provides high-speed Ethernet and wireless connections to every student living in the residence halls of Northern Arizona University. The network is secured and protected by Impulse Point's SafeConnect program.
SafeConnect is a network access control program that focuses on higher education by creating a more secure and reliable network, auto-detecting mobile and gaming devices, and ensuring that every student can connect to the network quickly and easily. SafeConnect ensures that every computer has an anti-virus installed and that each computer is fully updated with the newest system updates.
Most internet-capable devices are supported on the ResNet network. Some of these devices include: computers (Mac, Windows, or Linux operating systems), gaming consoles, DVRs, internet TVs, tablets, wi-fi enabled iPods, and wi-fi enabled cell phones.
- Personal routers are no longer allowed on the ResNet Network. We also highly recommend that residents disable the wireless capabilities of their printers and use a USB cable to connect to their printers. These will help to increase ResNet wireless performance.
- Windows and Macintosh users must have the SafeConnect Policy Key installed.
- Computers running a Windows operating system must have all required system updates.
- You must have an updated anti-virus program installed on your computer.
Update: As of January 1, 2013, ResNet no longer supports operating systems below Windows XP with Service Pack 3 and below Mac OS X 10.6.
How to Request
Find out how to setup the ResNet connection (wired or wireless) in your dorm room.
Need help connecting to the network in your dorm room? Schedule an appointment for one of our technicians to come help out!
Is your computer slow? Virus infected? Won't turn on? Bring it to our walk-in center where we can perform many general computer repairs to get your computer back to up and running.
On our ResNet download web page, you can find common files that are needed or recommended by us in order to use the NAU network effectively.
Information about the wireless system in the Residence Halls.
Joint ResNet router policy announcement from Residence Life and ITS.
Training & Documentation
How to connect to the ResNet network in your residence hall room.
ResNet sweeps takes place during move-in weekend. Let us help you get connected!
Overview of printing in the residence halls using the "hotel-style" printing model.
Information about the Free Ethernet Cable program for NAU students.
Information about illegal file sharing and some legal alternatives to it.
An overview of the Digital Millenium Copyright Act, illegal file sharing, and how they pertain to students at NAU.
Instructions on how to connect to the ResNet wireless network using the Windows 8 operating system.
A list of all the antivirus programs supported by SafeConnect. Applicable to ResNet internet connections only.
Instructions on how to enable Windows Automatic Updates on your Windows PC.
Short description of what to do if you need more Ethernet network ports in your dorm room.
How to report wireless issues in your residence hall.
Provides suggestions for how to fix the common "download and install SafeConnect" problem.
What to do when you are quarantined for a DMCA complaint.
Students can learn how to connect gaming, mobile, or other Internet enabled device to NAU's network.