ResNet
Available To: Students, Faculty, Staff
ResNet, or Residential Network, provides high-speed Ethernet and wireless connections to every student living in the residence halls of Northern Arizona University. The network is secured and protected by Impulse Point's SafeConnect program.
SafeConnect is a network access control program that focuses on higher education by creating a more secure and reliable network, auto-detecting mobile and gaming devices, and ensuring that every student can connect to the network quickly and easily. SafeConnect ensures that every computer has an anti-virus installed and that each computer is fully updated with the newest system updates.
SafeConnect Requirements:
- Personal routers are no longer allowed on the ResNet Network. We also highly recommend that residents disable the wireless capabilities of their printers and use a USB cable to connect to their printers. These will help to increase ResNet wireless performance.
- Windows and Macintosh users must have the SafeConnect Policy Key installed.
- Computers running a Windows operating system must have all required system updates.
- You must have an updated anti-virus program installed on your computer.
Most internet-capable devices are supported on the ResNet network. Some of these devices include: computers (Mac, Windows, or Linux operating systems), gaming consoles, DVRs, internet TVs, tablets, wi-fi enabled iPods, and wi-fi enabled cell phones.
Update: As of January 1, 2013, ResNet no longer supports operating systems below Windows XP with Service Pack 3 and below Mac OS X 10.6. Windows XP support will be completely discontinued on August 2014.
Update: Beginning with the Fall 2013 semester, ResNet will no longer support 802.11b connections to our wireless network. You must purchase an 802.11g or 802.11n wireless adapter in order to connect to the wireless network. The adapter can support either 2.4Ghz or 5Ghz connections.
How to Request
Find out how to setup the ResNet connection (wired or wireless) in your dorm room.
Related Services
Need help connecting to the network in your dorm room? Schedule an appointment for one of our technicians to come help out!
On our ResNet download web page, you can find common files that are needed or recommended by us in order to use the NAU network effectively.
Information about the wireless system in the Residence Halls.
Joint ResNet router policy announcement from Residence Life and ITS.
Is your computer slow? Virus infected? Won't turn on? Bring it to our walk-in center where we can perform many general computer repairs to get your computer back to up and running.
Training & Documentation
Short description of what to do if you need more Ethernet network ports in your dorm room.
How to connect to the ResNet network in your residence hall room.
Instructions on how to connect to the ResNet wireless network using the Windows 8 operating system.
Students can learn how to connect gaming, mobile, or other Internet enabled device to NAU's network.
What to do when you are quarantined for a DMCA complaint.
Information about the Free Ethernet Cable program for NAU students.
Overview of printing in the residence halls using the "hotel-style" printing model.
Information about illegal file sharing and some legal alternatives to it.
How to report wireless issues in your residence hall.
List of downloads that are useful while connected to ResNet
ResNet sweeps takes place during move-in weekend. Let us help you get connected!
Provides suggestions for how to fix the common "download and install SafeConnect" problem.
A list of all the antivirus programs supported by SafeConnect. Applicable to ResNet internet connections only.
An overview of the Digital Millenium Copyright Act, illegal file sharing, and how they pertain to students at NAU.
Instructions on how to enable Windows Automatic Updates on your Windows PC.
Description and explanation about why Windows XP support is soon ending for the on-campus ResNet network.