If you are having a problem with your computer that is beyond a ResNet set up or configuration (link to the How-To ResNet setup page), the Student Technology Center offers a walk-in center where you can drop off your computer to get fixed. Some of the problems that we can attempt to resolve are:
- Virus and Spyware removal
- Crashing and "Blue Screens"
- Slow performance
- Windows/Mac OS re-installations
- Limited Data Recovery Procedures
We can also perform hardware replacements if you purchase the hardware component and bring it to us. The following is a list of hardware that we are able to replace or upgrade:
- Hard drives
- Memory (RAM)
- CD, DVD, BluRay, floppy drives
- Laptop Keyboards
- Expansion cards for desktop computers (video card, audio card, etc...)
- Fans for desktop computers
- Power supplies for desktop computers
Here is a list of hardware components that we cannot replace or upgrade at this time (we recommend that you contact your manufacturer for assistance):
- Battery and/or power supply
- Processor (CPU) and heat sink
- Motherboard
- Laptop screen
Location
You must bring your computer to the Student Technology Center for repairs. We are located on south campus in building #61: the South Learning Resource Center. Just look inside for the red sign!