Walk-in Center and Drop-Off Service

Available To: Students

If you are having a problem with your computer that is beyond a ResNet setup or configuration, the Student Technology Center offers a walk-in center where you can drop off your computer for repair. Some of the problems that we can attempt to resolve are:

  • Virus and spyware removal
  • Crashing and "Blue Screens"
  • Slow performance
  • Windows/Mac OS re-installations
  • Limited data recovery procedures

We can also perform hardware replacements if you purchase the hardware component and bring it to us. The following is a list of hardware that we are able to replace or upgrade:

  • Hard drives
  • Memory (RAM)
  • CD, DVD, BluRay, floppy drives
  • Laptop keyboards
  • Expansion cards for desktop computers (video card, audio card, etc...)
  • Fans for desktop computers
  • Power supplies for desktop computers

Here is a list of hardware components that we cannot replace or upgrade at this time (we recommend that you contact your manufacturer for assistance):

  • Battery and/or power supply
  • Processor (CPU) and heat sink
  • Motherboard
  • Laptop screen

Location

You must bring your computer to the Student Technology Center for repairs. We are located on south campus in building #61: the South Learning Resource Center.

Related Services

Available to studentsAvailable to facultyAvailable to staff

ITS provides various computer and hardware support.
Available to studentsNot available to faculty Not available to staff

The Student Technology Center (STC) provides 24/7 technical phone support as well as in-person support. Call 928-523-9294 for assistance or statewide toll-free at 888-520-7215.