Update your information

Log in to LOUIE to update your:

  • e-mail address
  • emergency contact information
  • home or mailing address

Once you are in LOUIE, follow these steps:

  1. Click on “Self Service”
  2. Click on “Campus Personal Information”
  3. Select the item you would like to update.

Update dependent information

To update information for dependents:

  1. Log in to LOUIE.
  2. Click “Self Service”
  3. Click “Benefits Summary”
  4. Click “NAU Basic Life”
  5. Click on the dependent's name you wish to update.
  6. Click “Edit”
  7. Once you have made your updates, click "Save".

Update your address with benefit providers

If you update your address with the university, you also need to update your address with your benefit plan providers.

Arizona State Retirement System (ASRS)

To update your address, phone, email, beneficiaries or marital status with Arizona State Retirement System (ASRS) login here.

Optional Retirement Plan (ORP)

To update your address, phone, email, beneficiaries or marital status with your Optional Retirement Plan (ORP) contact your provider directly.

Name change

If you, a dependent, or a plan beneficiary has a name change, apply for a new Social Security card with the Social Security Administration.

Flagstaff Social Security Administration

1585 S. Plaza Way, Suite 130
Flagstaff, AZ  86001
Phone: 800-772-1213

Once you receive a new Social Security card:

  • Complete a new I-9 Form
  • Print and return the I-9 with a copy of the Social Security card to Human Resources. Please print “name change” at the top of the form.

If you have any questions regarding this process, please Contact Human Resources.

Update payroll information

Log in to LOUIE to update your:
  • Direct Deposit
  • A-4
  • W-4

Once you are in LOUIE, follow these steps:

  1. Click on “Self Service”
  2. Click on “Payroll and Compensation”
  3. Select the item you would like to update.

Update benefits information