Professional Development

Current Offerings

If you will need an accommodation to participate in training, please email us at or call 928-523-9338 or fax us at 928-523-7486.


Employee Development Day is back! The Passport to Excellence: Develop U themed day will be held Wednesday, May 20th in the W. A. Franke College of Business and Rolle Activity Center.  A great way to participate in this important day of development is to be a presenter and share your knowledge.  We are hopeful that you will consider facilitating a workshop.  We hope to attract workshops which address various topics on a personal or individual level and workshops which address a variety of topics on a professional work-related level.  The purpose of this day is to offer workshops for our employees to further their development (personally or professionally) or learn a new skill in a variety of areas.

The conference format is designed for participants to join us for a half-day – either the morning or the afternoon for three one-hour sessions. Each workshop will be offered one time in the morning and one time in the afternoon. Therefore, we are asking for a time commitment of two 60-minute sessions for each workshop. The timing for the sessions will be as follows:

Session 1 8:00 – 9:00 a.m. and 12:50 – 1:50 p.m.

Session 2 9:10 – 10:10 a.m. and 2:00 – 3:00 p.m.

Session 3 10:45 – 11:45 a.m. and 3:30 – 4:30 p.m.

We hope that you will consider submitting a program proposal for the May 20, 2015 Employee Development Day and join us both as a presenter and a participant. Submit proposals online through April 15, 2015 using the following link:

Specific questions about the program call may be directed to Cassie Petit at (928) 523.9338. 

Event Theme: Passport to Excellence: Develop U

Any of these suggestions can be explored on a personal level, professional level. Feel free to use these topics as starting points – or submit your own ideas.

    • Responding to change and transition
    • Personal health and wellness
      • Group exercise class
      • Information on eating healthy
    • Personal financial management
    • Planning for the future
      • Goal setting
      • Retirement Planning
    • Mentoring or being mentored
    • Managing stress
    • Info for supervisors on how to:
      • help employees stay motivated
      • manage and negotiate priorities
      • resolve conflict
      • foster collaboration
      • recognize and address high stress behaviors
    • Strategies for building powerful partnerships 
    • Any current trends and issues in higher education in areas of service to students – changes in housing, changes in study habits,
    • Challenges of serving students on decreased budgets – steps to success in creatively thinking outside the box
    • Innovative practices
    • Cultural conversations
    • Managing a multi-generational workforce
    • Creating a common vision and shared objectives
    • Accessibility; university design; awareness of meeting special needs
    • Customer service
    • Peer mentor programs –Recruiting and motivating volunteers
    • Resiliency and care of self
    • Volunteerism and leadership opportunities
    • Career exploration and development


All classes listed below are open to all benefit-eligible employees! You must register for your seat in the classes below through LOUIE.  The course number is included for an easier search in the LOUIE system.

Interviewing from your Gut: facilitated by the Human Resources Employment & Compensation team (HR339)

How do you make the best hire for your open position? There are many pieces to the employment process and interviewing is one of the most critical. This class is designed for those employees who are involved in the interviewing and hiring of benefit-eligible staff. This class explores interviewing skills that help you find the best candidate for the job.  Also covered in this class are best practices on how to matrix candidates and getting the most out of reference checks.

Compensation at NAU: facilitated by the Human Resources Employment & Compensation team (HR909)

This session is designed to discuss the staff compensation philosophy and structure at NAU. Topics include: establishing salaries – posting ranges and reclassifications, market analysis, internal equity, and compensation programs and processes such as workforce planning, performance based increases, and special assignments. 

Payroll: What you need to know: facilitated by the Human Resources Payroll team (HR350)

This course is designed for supervisors and will cover all the “need to know” about payroll.  This includes topics such as Fair Labor and Standards Act (FLSA) law, timesheet responsibilities, overtime/comp time, vacation and sick pay, eROA responsibilities, and ePAR responsibilities. 

Managing Leaves: facilitated by the Human Resources Benefits team (HR304)

This course is designed to help you navigate the world of leave management.  This course defines the Family Medical Leave Act (FMLA)- the various types of leave under the policy and your responsibility as a supervisor.  We will discuss the “to do” and “not to do” in your role as a supervisor and will also explore Extended leave (both personal and medical).  The course will also explain how the new eROA process helps accounting for time off during leave.  

Communicating Performance Expectations: co-facilitated by Cassie Petit, Learning & Development Manager, Human Resources and Cindy Chilcoat, Director, Human Resources Programs (HR342)

One of most common reasons we don’t get the results we expect? Communication! This session is designed to provide useful tools in communicating performance expectations.  Whether you have a new employee to on-board, a new project with roles and responsibilities to communicate or just want to learn more, join us! In this class we will discuss best practices and how to use the performance appraisal to help you in your communication. 

The Art of Delegation: facilitated by Dr. Wanda Costen, Associate Professor & Executive Director, School of Hotel & Restaurant Management (HR340)

This session is designed for managers to learn about delegation. This class will discuss why it is important, how to do it, and what to delegate.  This class teaches the skills necessary for delegation and allows a safe classroom environment for participants to practice those skills. 

Recognition: facilitated by Cassie Petit, Learning & Development Manager, Human Resources (HR353)

Why is recognition so important? How often do you recognize your employees? There are many different ways to show appreciation for those who work with and for you.  Come learn the various “languages” of recognition and how to become fluent (or at least aware) of them.

Using ITS services to be More Productive: facilitated by the ITS Learning & Professional Development team (HR344)

More than ever supervisors are being ask to do more with less. Come learn how Information Technology Services (ITS) can help you leverage technology to increase your productivity. 






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