Frequently Asked Questions
Where do I need to drop off and pick up my child?
Camp drop-off and pick-up will be at the south end of the HLC building at the corner of San Francisco St. and Mountain View, where temporary parking is available in lot P28A. Our check-in/out tables are located through the double doors next to the big garage door on the East side of the South Gym. Please bring a photo ID when picking up your child!
What if someone is picking up my child who is not on the authorized list?
If you would like to add an authorized pick up for your child(ren), please complete and submit a Registration Change Form.
What does my child need to wear to camp?
Please make sure your child wears comfortable, loose fitting clothes to camp. Tennis shoes are preferred, and please no flip-flops. Your child will also need to bring a swim suit and towel if they are registered for the afternoon or full-day session. On field-trip days your child is required to wear their camp t-shirt. If you did not get a t-shirt, please let one of our counselors know so they can provide one for you.
Can I pack food for my child?
Parents should pack a small snack for camp, a lunch if attending both camps, and an additional small snack if attending full-day. We cannot provide refrigeration, so please pack all food in an insulated lunch box and mark everything you bring with your child's name.
What else does my child need to bring?
Please make sure your child has a water bottle that they will be able to refill throughout the day and a bottle of sunscreen. It is highly recommended that campers come with sunscreen applied prior to camp! We suggest every child have a small backpack to keep all belongings together.
My child lost some of their belongings, is there a lost and found?
Yes! We keep a lost and found bin by the check in tables every morning and afternoon. Please be sure to claim belongings quickly as the bin tends to fill up fast. Please write your child's name on all of their belongings prior to attending camp.
What if I need to pick up my child early or drop them off late?
Any early pick ups or late drop offs will need to be coordinated by looking at our daily schedule to see where your child's group is located.
What happens if I miss my child's pick-up time?
If you arrive past the scheduled pick-up time, There will be a 15 minute grace period (until 5:30pm) until a $25 fee will be charged.
Can my child's counselor administer medication?
No. Please give you child any and all medication prior to arriving at camp. Counselors are not trained in administering any medication.
Do I need to register my child for an additional week if they have attended camp previously?
As long as your child attended camp in the same summer you do not need to register them online again. Please call 928-523-1733 to make your payment for an additional week or complete the Registration Change Form.
Can I change my child's original registration?
Of course. If the week you registered your child does not work out for you, complete the Registration Change Form online! A member of our Administrative Team will contact you to confirm the details.
What is your policy on electronics?
All electronics serve as a distraction to camp activities and should be kept at home. NAU is not responsible for lost, broken, or stolen items.
We had an unexpected trip out of town, can I get a refund?
We unfortunately do not give any refunds for camp.
I am a CCC2NAU Student, am I able to register my child for the student rate?
Unfortunately, CCC2NAU Students are NOT able to register their child at the student rate and must register as a community member.
Am I eligible to receive the Student Rate for registration?
To receive the Student Rate, you must be either enrolled in the current Spring semester, enrolled in Summer classes, or continuing in the following Fall semester.
If you need additional help or have any other questions, please contact michael.przydzimailto:email@example.com@nau.edu / 928-523-0567 or firstname.lastname@example.org / 928-523-7420