Technology Support

What we do

  • maintain and install computer hardware and software
  • upkeep and evaluate classroom multimedia equipment
  • support web development within the College

Desktop support and basic troubleshooting

  • desktop and laptop computer support for faculty, staff, classrooms, and student labs
  • networking and connectivity issues
  • printer setup and repair
  • troubleshooting computer problems
  • installing and upgrading NAU software packages
  • setting up new computers
  • resetting older computers with the latest ITS ghost images

Contact Renee Muise, Computer Operations Support Specialist:
Monday through Friday from 9:00 a.m.-3:30 p.m.
Phone: 928-523-5834
Cell: 928-864-6779
E-mail: renee.muise@nau.edu
Room 122 of the Nursing Building (72)

Web and classroom technology support:

  • desktop support when Renee unavailable
  • web-related help 
  • information about classroom special software and multimedia needs

Contact Casey Machula, Support Systems Analyst, Sr.:
Phone: 928-523-4320
E-mail:  casey.machula@nau.edu
Room 131 of the Health Professions building