faculty, staff, and students with most of their IT needs. From the
technology in classrooms, computing labs, and faculty/staff offices, we set up
and maintain all that is required. IT also provides:
- advanced server-based computing
- file storage
- web hosting capabilities
As a student or member of the faculty, you can do research
or homework in one of our labs available
We have two
campus-Biology building 21, room 153
campus-Engineering building 69, room 225
E-mail: firstname.lastname@example.org (be sure to use a good subject line and
detailed message with location and your computer name, which you’ll find under
View the schedule.
If a problem
occurs out of hours, we have a work order system that can accept emails and
automatically create a ticket item for you. To use this system, just send an
e-mail to email@example.com
with a clear subject line and some specific details.
When submitting a
ticket, specify your office location and, if it involves your computer, the
“computer name.” This can be found by right-clicking the “Computer” icon on
the desktop or in the Start Menu and choosing properties. Then, in Windows
XP, click the “Computer Name” tab or, in Windows 7, first click “Advanced
System properties.” The name will be next to the “Full Computer name” listing; it will be something like: bio249-01.bio.nau.edu.
instructions on how to use many common computing tasks for Macintosh,
Linux/Unix, and Windows:
Wettaw Auditorium Audio Visual
If you have
questions, use this mailing list to contact
the relevant department.
SSID will be: NAU-Public or NAU-Secure. These are the same SSID's across the whole NAU campus.
For the Secure network you have to provide a NAU username and password. This network provides access to all network services.
The Public network needs the user to complete an acceptance page in a browser. Once completed a user can "surf the web". If other network access the user must connect to our VPN; again this requires an NAU username and password.
If you find any
problems with the wireless in any of these areas, please contact the help desk
as soon as possible.
on setting up the VPN please visit the NAU ITS VPN Client Configuration page.
on setting up connections to shared drives see “How to” above.
Here in the
College of Engineering, Forestry, and Natural Sciences faculty, staff, and
students are provided with a vast array of computing and information
technology. The college IT provides and maintains just about all IT-related
issues for the college. Before using
these resources, please view the policies.
Find contact information for the IT staff members.
Information coming soon.