Complaints of Discrimination or Harassment

AA/EO is the university’s neutral unit charged with investigating complaints under the Safe Working and Learning Environment Policy (SWALE) which prohibits discrimination and harassment that is based upon a legally or policy protected status (such as race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and genetic information, or other basis protected by law or NAU policy). The policy also prohibits retaliation for engaging in protected activity (such as filing a complaint and participating in an investigation. The SWALE policy applies to students, staff, faculty, adminstrators, contractors, visitors, residents, and guests in accordance with federal and state statutory and decisional law. The AA/EO office is available to all members of the university community to discuss concerns related to a safe learning and working environment, to explore complaint options, and for assistance locating other university offices or resources that may be of assistance for a particular problem or issue. Individuals wishing to file a formal or informal complaint with the AA/EO office may do so in the following ways: 

  1. Contact the Office of Affirmative Action and Equal Opportunity (AA/EO) The AA/EO office is open during the hours of 8:00 am to 5:00 pm, Monday through Friday. Summer hours are 7:30 am to 4:30 pm., Monday through Friday. The office is located in Old Main, Building 10, Room 113, on the university’s north campus. The mailing address is Box 4083, Flagstaff, AZ 860011-4083. Appointments are encouraged because the staff is often attending meetings and trainings on campus. Individuals may contact the office by phone at 928-523-3312, by fax at 928-523-9977 or by email at Diversity@nau.edu.
  2. Submit a complaint form online.